Front Desk Agent
6d ago
source : SaskJobs

All front desk duties including check in check out, make reservations, opening and closing of shifts. Follow all brand and corporate standards.

  • Computer use
  • Finding information
  • Job task planning and organizing
  • Critical thinking
  • Problem solving
  • Working with others
  • Oral communication
  • Reading text
  • Transportation / Travel Information

    Specific Skills

  • Follow emergency and safety procedures
  • Provide information about services available in the community
  • Provide general information about points of interest in the area
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Keyboarding
  • Customer service oriented
  • Work with minimal supervision
  • Arrange services required for guests with special needs
  • Balance cash and complete balance sheets, cash reports and related forms
  • Investigate and resolve complaints and claims
  • Maintain occupancy statistics
  • Process wake-up calls
  • Process telephone calls
  • Process guests' departures, calculate charges and receive payments
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Hotel
  • Business Equipment and Computer Applications

  • Basic computer skills (will train)
  • Internet browser
  • Computerized reservation system
  • Apply
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