Job Description :
About this Opportunity
Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career.
We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success.
If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
The Product Manager of Digital Platform Health will be the primary point of contact for site functionality, operational and production support for all of Giant Tiger’s digital platforms.
This position ensures Giant Tiger platforms that power our digital experience are connected, communicating and performing as designed.
They will direct the team that triages tickets, monitors site reliability and performance. This position will work with our technical and business teams to find deficiencies in the platform before they become issues by identifying the root cause and prioritizing the fix based on the severity level of the defect.
They are responsible for governing the maintenance of data points that control website functionality, and for roadmap fixes and enhancements.
The Product Manager of Digital Platform Health will be approachable and highly effective at communicating complex information to all stakeholders.
A strong technical background and experience with production support is required.
Product Manager of Digital Platform Health Role & Accountabilities
g. P1 15 minute response time, etc), and prioritize to release the fix.
Product Manager of Digital Platform Health Key Qualifications
Giant Tiger is an equal opportunity employer and is committed to fair and accessible employment procedures. Accommodation is available upon request for applicants and employees with disabilities.