The role is to plan, and direct daily operations, administration, maintenance, and support efforts of the Core Systems and Storage to ensure the client has a robust, scalable, reliable and efficient Infrastructure that supports its business.
Leads, technically, a team that will participate in projects, installation and configuration. As well as support Systems and Storage service offerings, including BAU requests, platform currency and capacity planning.
Oversees daily operations and monitoring of our co-location data centers, Systems and Storage, and Services.
You will be accountable to :
Establish and manage Systems and Storage service offerings as well as lead and manage a team of technical System Administrators.
Prioritize and assign tasks to team members and ensure all the work assignments are being delivered with acceptable quality and meet SLA
Leads the daily operations, including BUA Service and Change Requests, Incident Investigation / Remediation, and Monitoring of Systems and Services
Participate in and lead projects with development, applications, and operations teams to engineer, deploy, and support technical solutions.
Also build the supporting Systems and Storage for core in-house development gateways, transaction and payment processing systems
Participate in establishing and supports the enforcement of technology standards, processes and policies related to Systems and Storage
Provides technical infrastructure support and coordination for escalated incidents and problems from engineering and operations teams.
Along with participating in audits as needed whereby producing necessary documentation, reports and explanations
Enforce data security, premises integrity and access procedures as per company security policy. Plus, creating and maintaining necessary documentation related Systems and Storage service offerings, and best practices
Maintains good working knowledge of business application, current infrastructure and future trends. As well as coach and help develop team members
Your experience includes :
Bachelor’ s degree in Computer Science / IT or a related field of study
5+ years of experience in a lead position. Strong experience with designing and administeringLinux and / or Windows Servers and VMware’ s vSphere Platform
Experience with Cloud Platform (e.g. Microsoft Azure or AWS) strongly preferred
Extensive experience with designing and building with at least one of the following technologies (Cisco UCS and / or IBM) and / or Storage (EMC and Netapp)
4+ years of experience with the following technologies : Windows Active Director, Exchange server / O365, Backup software, Clusters, Datacenter architecture, PKI, Single Sign On, Citrix (XenApp, XenDesktop)
Experience in building and operating Container platforms using Openshift, Kubernetes, Dockers, etc.
Strong experience with scripting, automation, and orchestration technologies
Leadership with ability to lead, mentor, deal with conflict resolution, and guide teams through change and every day challenges.
In addition to having exceptional analytical ability to assess the business and technology to facilitate problem solving and collaboration
Excellent presentation and communication skills with the ability to interact with internal and external stakeholders with accuracy and professionalism