System Engineer - Client Services
Victoria Central British Columbia Provincial Government, BC, ca
11h ago

Who doesn't love the Island Life!! Do you want an awesome job in IT in beautiful Victoria, BC??

Our client is currently hiring 1 temporary full-time Tier-2 Client Services Support Technician stationed in Victoria, Vancouver Island, BC.

The contract term is one year with possibility of contract extension to another year or more.

What you'll be doing :

  • Provide tier 2 client services support to end users
  • Responsible for providing a wide range of desk-side support including PC, OS, software, and printer, etc.
  • Responsible for ensuring end user satisfaction
  • What we need from you :

  • 2 years of relevant computer helpdesk experience in an enterprise office environment
  • CompTIA A+ Certification preferred
  • High school diploma or equivalent preferred
  • Excellent communication skills (written and oral)
  • Excellent customer service skills
  • Willingness to work flexible shifts which includes evenings, weekends and holidays as occasionally required
  • A valid class 5 driver’s license is required
  • Extensive working knowledge of :

  • Microsoft Windows 7 and later operating systems
  • PC Hardware
  • Common peripheral devices such as printers, scanners, etc.
  • TCP / IP networking
  • Internet technologies
  • Microsoft Office
  • Common office applications
  • Microsoft Administrative tools such as ADUC,SCCM, DHCP, DNS, GPO, etc.
  • Job Types : Full-time, Contract
  • If this describes you and your interest, please submit a cover letter highlighting why you would be great at this role along with an updated resume in word format.

    Due to the volume of resumes we receive, only those applicants who’s skill set match our requirements will be contacted.

    All applicants must have legal authorization to work in Canada for an unlimited period of time.

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