Commercial Account Manager
Westland Insurance Group Ltd.
Vancouver, BC, West 16th, Canada
9d ago

Job Description

Westland Insurance Group Ltd is growing their team and is looking for a Commercial Account Manager based in Vancouver, BC at our West 16th Ave office, o / a Mardon Insurance Brokers.

This individual will be responsible for managing a select group of accounts and is ideally suited to someone working in a commercial team who has been waiting for an opportunity to manage accounts and provide the highest level of customer service.

Named the 2018 Big Brokerage of the Year by Insurance Business Canada, Westland is one of the largest independent insurance brokers in Canada with over 1000 employees across 85 offices throughout Alberta & BC.

We have experienced rapid expansion in the past 5 years and are positioned to continue on this growth path.

What we offer :
  • Base salary
  • Base salary
  • Comprehensive medical and dental benefits
  • Diverse mix of staff and demonstrated work / life balance
  • Career growth opportunities and continuing education programs
  • The Opportunity :

    Are you committed to a career in the commercial insurance business sector? Do you thrive in a busy, fast paced environment?

    In this role you will be responsible for :

  • Managing accounts, processing renewals, identify opportunities to cross-sell and offer new coverage
  • Delivering exceptional client service resulting in high level of retention
  • Submitting underwriting information as required, follow up to ensure timely action can be taken on quotes and existing policies
  • Building and maintaining strong client relationships through timely communication via phone, letter, email and in person
  • Providing support to clients through the claims process
  • Collecting premiums and coordinating with Accounting on outstanding accounts receivables
  • Here’s what you bring :

  • Post-secondary education
  • Insurance Broker level 2 license preferred, but open to an experienced level 1 agent
  • At least 2 years' Commercial Insurance experience
  • Strong written and verbal communications skills, an active listener
  • Ability to explain complex information in a simple manner
  • A natural ability at building authentic customer relationships
  • Excellent time management skills
  • Adaptable when priorities change throughout the day based on client needs
  • Demonstrated ability to maintain confidentiality and exercise discretion
  • Strong work ethic without sacrificing your ability to have fun on the job
  • Department : Commercial

    This is a non-management position

    This is a full time position

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