Why Work for the Y?
YMCA of Greater Toronto aspires to be a great work place through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all employees.
The YMCA provides almost 6,000 employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.
The YMCA works to build healthy communities. This is achieved through a shared culture and values. We recognize the contributions of our staff through innovative practices, great benefits and growth opportunities.
Nature and scope
YMCA of Greater Toronto’s Camping and Outdoor Education department offers the highest quality Day Camp programs for more than 9000 children and youth in 50 locations across the Greater Toronto Area.
Our Summer Day Camps offer numerous programs for 4-16 year olds that are safe, engaging, fun and contributing to the YMCA of Greater Toronto’s vision : Our communities will be home to the healthiest children, teens and young adults.
Day Camp Senior Director’s role provides leadership to all YMCA Summer Damp Camps and directly supports an assigned number of Camp locations.
The Senior Directors role is to ensure on-site Camp Directors are set up for success, are well supported in their role and able to operate safe and high quality day camp experiences for all campers and staff, ensuring everyone experience success and personal growth.
Senior Directors act as a liaison between the full-time team and on site Camp Directors ensuring the successful day to day operations of the day camp, and contributing to the on-going success and growth of our Summer Day Camp programs.
Supervisory duties including supporting Camp Directors in setting up and conducting interviews, completing reference checks and ensuring Directors are hiring a child-focused, well-balanced, qualified and dedicated staff team ensuring they meet the minimum requirements of their role prior to starting their contact start date.
Ensures Directors are completing performance appraisals for their staff, and that all staff files are up to date and maintained throughout the summer.
Provides leadership to camp staff team by training, coaching, motivating, monitoring performance and providing mid and end of summer performance appraisals to assigned Camp Director to ensure they are meeting the expectations of their role and achieving camp objectives.
Provides high-quality training to Day Camp Staff by working with the Day Camp Senior Leadership team to identify training and development needs, as well as creating and delivering day camp training to ensure our staff is well-prepared to support our campers.
Ensures Camp Director administrative tasks are completed accurately and on-time including all paperwork associated with program scheduling, staff hiring, staff payroll, accident / incident forms, camper attendance etc
Supports Campers having a challenging experiences at Day Camp through visiting our day camp locations, and working with our Camper Care coordinator to meet with staff, campers and camper families to problem solve when campers are not having a successful day camp experience.
Responsible for parent communication including checking email and voicemail daily, responding to all parent inquiries in a courteous and prompt manner (within 24 hours).
Resolves any parent escalations to maintain a high level of customer service, and ensuring regional Director is aware of all escalations.
Responsible for staff communication including working with Directors to ensure that all camp locations are staffed to enrollment, and giving staff notice if they are required at another location.
Works with Day Camp Manager to utilize our supply staff system as required.
Acts as a positive role model for children, youth and fellow staff through embodying the values of the YMCA, following all YMCA day camp guidelines, YMCA policies and procedures and Ontario Camps Association (OCA) Guidelines.
Assists with purchasing requirements; works with Program Coordinators the Senior Leadership team to ensure camp program materials, office supplies, etc.
are purchased and adequately stocked throughout the summer to ensure we are delivering high-quality camp programs.
Achieves assigned budget; Monitoring expenditures and ensuring purchases are within camp budget, reconciles YMCA day camp visa within assigned deadlines, submits paperwork with all receipts.
Ensures the delivery of successful, safe and high quality day camp programs by visiting day camp locations daily, observing and giving feedback on day camp programs, working with Program Coordinators, completing audits and communicating feedback to camp staff & directors to ensure all programs are following day camp program manuals.
Ensures Health & Safety procedures are being followed and maintained; ensures that location has health and safety board if required, and share with the staff team the duties of ensuring all camps are kept clean, organized and safe to make certain we are meeting Health & Safety requirements.
Assists with camp promotion and strategic marketing which may include marketing in schools, at camp fairs and community events to ensure we meet camper targets numbers
Acts as a positive role model for children, youth and fellow staff through embodying the values of the YMCA, following all YMCA day camp guidelines, YMCA policies and procedures and Ontario Camps Association (OCA) guidelines
Demonstrates appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.
Represents the YMCA and the Association in a professional manner.
Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services.
Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff.
Other duties as assigned.
Skills required :
People Management; Planning and Initiative; Strategic Orientation and Change Management