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Division : Wellness & Active Communities
Program : Better at Home
Number of Position : 2
About the Position :
Better at Home Support Worker will be responsible for providing quality housekeeping services that help older adults enjoy an independent life in their own home.
Reports to : Program Coordinator
Key Duties & Responsibilities :
Performs housekeeping tasks, such as cleaning bathrooms, laundry support, dusting, kitchen cleaning, surface cleaning, floor cleaning, spot cleaning, window cleaning
Maintains scheduling with client and reports changes to the coordinator
Reports changes in clients’ conditions and adjustments in service needs
Reports unsafe conditions in clients’ homes
Makes regular contacts with clients to confirm bookings
Completes and submits timesheets in a timely manner
Ensures all health and safety policies and protocols are followed diligently
Performs other related duties as requested by the Program Coordinator
Qualifications & Experience :
Experience in conducting housekeeping services using clients’ own equipment
Experience in working with seniors in a one-on-one capacity
Experience with multicultural clientele and immigrant related services
First Aid Certification an asset
Job Skills & Abilities :
Excellent written and oral communication skills
Ability to converse in a second language is an asset
Ability to work independently
Ability to utilize MS Office and web-based applications
Excellent interpersonal skills
Excellent physical condition to perform housekeeping duties
Excellent time management and organizational skills
Excellent attention to detail and commitment to excellence in service delivery
Other Requirements :
Criminal Record Check (Vulnerable Sector Support) Required
Ability to work evenings and weekends as required
Ability to work split shifts as required
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