Account Director
BKOM Studios
Québec
6d ago

BKOM Studios, a growing video game and digital marketing company, is currently seeking an experienced and passionate Account Director.

A stimulating and creative environment to work for prestigious companies such as HASBRO, DISNEY, WIZARD OF THE COAST.

The Account Director’s mission is to lead and orchestrate a team of producers to deliver Web, mobile and game projects on time and on budget.

Its objective is to achieve, while keeping profitability in mind, an exceptional level of customer satisfaction.

The Account Director has complete responsibility for overseeing the project development cycle, from design to delivery of the final product, including technical, creative and financial responsibilities for various prestigious US clients.

Travelling will be required.

Main responsibilities :

  • Manage customer relationships by ensuring good communication and sound management of expectations
  • Participate in the pitch process and / or prepare proposals for current / potential customers in collaboration with the business development team
  • Supervise the project team to ensure that contractual agreements are tracked and deadlines are met
  • Build a relationship of trust with the customer so as to maximize future opportunities with it
  • Help align projects to achieve the highest level of quality possible
  • Supervise the producers who are under his functional supervision
  • Oversee the development process to ensure that key milestones are met and ideally exceeded
  • Be responsible for the product quality of all important deliverables
  • Be responsible for the analysis of the end of project (post mortem)
  • Able to understand the scope of customer needs and coach producers who are under his supervision
  • Work and collaborate with technical groups to ensure they are aware of project needs
  • Work and collaborate with other departments (IT, Finance, Production, QA)
  • Take a proactive approach to strategic planning and risk assessment in the short and long term
  • Track overdue payments from clients according to contractual agreements
  • Requirements

  • Have a minimum of 10 years of work experience in the field, including 5 years in customer service (project management)
  • Excellent ability to communicate easily in English and French (written / oral)
  • Have a good understanding of the web and video games industry
  • Knowledge of marketing / communication
  • We offer competitive compensation and a dynamic work environment. If you are interested in this position, please send us your resume and a letter of intent at :

    BKOM is an equal-opportunity employer. We appreciate your interest in BKOM. Please note, however, that only selected candidates will be contacted.

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