Learning & Development is a fast paced and dynamic environment with a focus on production, collaboration and teamwork. Under the direction of the Team Manager of Learning Services, this position will provide curriculum development, facilitation and documentation support.
This position is also responsible for ongoing maintenance of various resource manuals and support on special projects.
DUTIES AND RESPONSIBILITIES :
Identify department and individual training requirements based on department and company goals and target dates.
Curriculum development for a diverse and dynamic division
Train new hires and existing employees
Create and maintain documentation
Facilitation of workshops and events
Evaluate the impact of training programs to ensure objectives are being met
Update and maintaining all training and reference materials
Facilitate new hire training and orientations
SKILLS AND KNOWLEDGE :
University degree or equivalent work experience.
3+ years of training experience including development and facilitation.
Knowledge of instructional design and adult education principles
Ability to work well individually and as part of a collaborative team
Strong research, organizational and problem-solving skills
Facilitation, task analysis and needs analysis
Related experience in adult education and technical writing
Superior detail orientation and editing skills
Ability to learn business applications from both operational and technical perspectives
Expertise in delivering training that addresses learning style differences
Commitment to continuing professional development
Excellent verbal, written and interpersonal communication skills
Analytical and organizational skills, with the ability to prioritize and multi-task in a team environment
Must have demonstrated strong writing skills with proficient knowledge in Microsoft Office
Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment.
This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, apply online at www.ab.bluecross.ca .