Automotive Service Advisor
Aon Hewitt has announced BCAA as a 2018 Canadian Gold Level Best Employer
If you are looking for an empowering and progressive place to build your career, then you've landed in the right place at BCAA.
With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province.
Go the extra mile and share our vision to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.
What's the job?
Our South Surrey Auto Service Centre is hiring for an Automotive Service Advisor who will be responsible for delivering the highest level of customer service, ultimately driving BCAA's vision to be the most trusted organization in automotive repair.
The Service Advisor will manage customer relationships from beginning to end by advising and educating the customer.
This position maintains general knowledge of products and services for automotive services and membership / insurance products in order to ensure a seamless customer experience throughout the combined ASC Location.
What are the hours of work?
40 hours per week
Key Responsibilities Include
What will you be doing?
Communicate with Shuttle Driver regarding customer pick up and drop off • Resolve all customer issues and include the Service Manager if required
Other duties assigned as operationally necessary.
What you bring? Education :
bull;A minimum of two (2) years of experience within the automotive industry working in the capacity of a Service Advisor, Service Writer or in an administrative role.
Physical Requirements :
bull;Ability to lift 20lbs, bend, reach, walk and stand for long periods of time.
Other Skills :
Proven track record of continuous improvement mindset Satisfactory BC Driver License Class 7 or better
bull; Must successfully pass a background check, which may include a criminal, credit, and credential check.
British Columbia BC
Compensation & Benefits Overview
What BCAA offers you :
bull; It's not in our nature to brag but we are proud of some of our achievements that recognize great employee culture.
Some of our latest awards include being one of AON Top 50 Employers in Canada - 2018 and Top 50 Employers for Young People -
We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members.
bull; We enthusiastically support learning and advancement opportunities for our team members. • We are an equal opportunity employer that's committed to accessible, inclusive employment.
bull; We have an amazing Total Rewards Program which offers : Extended Health and Dental, Vision Care, Life Insurance, RRSP matching with company contribution to your pension, access to Incentive Programs, Team Profit Sharing, Employee & Family Assistance Program and more.
bull; Team members at our Home Office also get to use our Shared EV (electric vehicle) Program, have access to our subsidized cafeteria and free fitness centre.
We aspire to be one of the best places to work for those who value integrity, teamwork and community. Each of us will grow personally and professionally by doing engaging work with inspiring people.