Investigator - Calgary
Opta Information Intelligence
Calgary 12th
47d ago

Company : Investigator - Calgary

Job Description :

  • Respond to client requests with a quick, flexible and operational approach that is based on sound strategy, and coordinated with Xpera’s policies and procedures
  • Conduct investigations in a manner that makes strategic sense and that are coordinated with the client’s intent, seeking guidance from management as required
  • Conduct assignments in a proper investigative sequence including pre-operation planning, assignment assessment, evidence collection, and reporting
  • Obtaining professional quality video and photographic documentation of subjects
  • Provide regular assignment progress reports to Manager verbally or by e-mail
  • Closely monitor assignment timelines and budgets to ensure assignments are completed on time and within budget
  • Produce accurate and detailed notes and reports in accordance with Xpera’s protocols and practices
  • Obtain information or intelligence in a legal, ethical and confidential manner as required
  • Attend court or legal proceedings as required
  • Maintain vehicle and equipment in good working condition, suitable to work and functions.
  • Other duties as required
  • Post-secondary education or equivalent combination of post-secondary education and relevant experience
  • A strong command of the English language (written and oral) is essential to success in this role
  • Professional / Technical Certification or Licenses :

  • Holds a valid Private Investigator Security License within the applicable province of employment
  • Reliable and suitable vehicle currently licensed for business / commercial purposes and a clean driving record
  • Job Knowledge or Work Experience

  • Preference will be given to those with a minimum 2 years field surveillance investigative experience
  • Former law enforcement experience an asset
  • Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy
  • legislation an asset

  • Ability to work autonomously
  • Prior experience working in a client focused environment
  • Understanding of threat risk assessments and analytics
  • Proficiency working with Microsoft Word, Excel, Outlook
  • Advanced report writing abilities
  • Ability to collect, make use of, and disseminate available information in a timely manner to an appropriate audience for the purpose of addressing a specific requirement
  • Possess patience and persistence ensuring quality services to our customers while managing conflicting demands from various divisions and managers;
  • adjusts quickly to changing priorities and conditions

  • Provides accurate information and creative solutions for customers while taking ownership of decisions.
  • Ability to determine data’s source and reliability, as well as provide meaningful analysis
  • Thorough, detail-oriented, organized, analytical, and systematic thinker
  • Ability to apply an investigative mindset and think outside the box
  • Creative problem-solving
  • Honor commitments and promises, maintain confidentiality and has high standards of integrity.
  • Enthusiastic and positive, self-starter and quick learner.
  • Works collaboratively with others to achieve goals but also works well independently
  • Ability to work under pressure to meet demanding timelines; ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting yet strict deadlines
  • Breaks down complex issues into manageable components.
  • Prioritizes activities to sustain growth and profitability
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