Company : Investigator - Calgary
Job Description :
Respond to client requests with a quick, flexible and operational approach that is based on sound strategy, and coordinated with Xpera’s policies and procedures
Conduct investigations in a manner that makes strategic sense and that are coordinated with the client’s intent, seeking guidance from management as required
Conduct assignments in a proper investigative sequence including pre-operation planning, assignment assessment, evidence collection, and reporting
Obtaining professional quality video and photographic documentation of subjects
Provide regular assignment progress reports to Manager verbally or by e-mail
Closely monitor assignment timelines and budgets to ensure assignments are completed on time and within budget
Produce accurate and detailed notes and reports in accordance with Xpera’s protocols and practices
Obtain information or intelligence in a legal, ethical and confidential manner as required
Attend court or legal proceedings as required
Maintain vehicle and equipment in good working condition, suitable to work and functions.
Other duties as required
Post-secondary education or equivalent combination of post-secondary education and relevant experience
A strong command of the English language (written and oral) is essential to success in this role
Professional / Technical Certification or Licenses :
Holds a valid Private Investigator Security License within the applicable province of employment
Reliable and suitable vehicle currently licensed for business / commercial purposes and a clean driving record
Job Knowledge or Work Experience
Preference will be given to those with a minimum 2 years field surveillance investigative experience
Former law enforcement experience an asset
Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy
legislation an asset
Ability to work autonomously
Prior experience working in a client focused environment
Understanding of threat risk assessments and analytics
Proficiency working with Microsoft Word, Excel, Outlook
Advanced report writing abilities
Ability to collect, make use of, and disseminate available information in a timely manner to an appropriate audience for the purpose of addressing a specific requirement
Possess patience and persistence ensuring quality services to our customers while managing conflicting demands from various divisions and managers;
adjusts quickly to changing priorities and conditions
Provides accurate information and creative solutions for customers while taking ownership of decisions.
Ability to determine data’s source and reliability, as well as provide meaningful analysis
Thorough, detail-oriented, organized, analytical, and systematic thinker
Ability to apply an investigative mindset and think outside the box
Honor commitments and promises, maintain confidentiality and has high standards of integrity.
Enthusiastic and positive, self-starter and quick learner.
Works collaboratively with others to achieve goals but also works well independently
Ability to work under pressure to meet demanding timelines; ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting yet strict deadlines
Breaks down complex issues into manageable components.
Prioritizes activities to sustain growth and profitability