Status : Permanent Full-Time
Hours : Monday to Friday
This is what you'll be doing :
This position is responsible for managing the Hospital’s Self-Pay billing portfolio and is the key liaison with third party collection agencies.
This role acts on behalf of the Hospital in the process of submitting medical claims / billings to insurers or patients;
and provides data analyst support for the Billing and Accounts Receivable system.
Essential Duties and Responsibilities include the following
Effectively communicate with Hospital clinical staff, social workers, Physicians, patients and / or their families, insurance agencies and legal representatives
Manage the Uninsured Patients portfolio where required signatures are not obtained at Registration this role is responsible for immediate follow-
up with the patient and / or patients family at bedside
Primary contact for uninsured patient enquiries both internal (employees, Physicians) and external (private insurance, collections agencies, Physician offices)
Responsible for maintaining and communicating policy and procedure documentation related to Uninsured Patients
Perform detailed review of Self-Pay accounts to ensure completeness and accuracy of billing and revenue
Reconcile Self-Pay accounts in excel on a monthly basis and investigates any discrepancies
Perform a range of activities to collect Self-Pay accounts on a timely basis and mitigate the risk of delinquent accounts including diligent follow up and payment plan negotiation
Key liaison with third party collection agencies including the electronic file transmission / receipt of information in accordance to Hospital policy
Assist Accounts Receivable Coordinator with the preparation of the monthly Accounts Receivable reporting package which requires advanced excel knowledge to download text files and convert to excel pivot tables / advanced formula reports
Prepare month-end Accounts Receivable journal entries as assigned
Prepare detailed aging sub-ledger reconciliation analysis in excel to clear old accounts, overpayments, or errors in billing
Performs administrative duties including filing and data entry
Other duties as assigned
This is what you'll need to do it :
Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.
Diploma or university degree, Business or Accounting is an asset
Minimum 3 years collection experience in a client-centered service industry
Minimum of 1-2 years of related Accounts Receivable experience
Advanced Excel and experience working with computerized databases and electronic file transfers is preferred
Healthcare and Meditech experience is an asset
Ability to discuss financial coverage and payment collection with patients and / or family members and private / public insurance companies
Compassion and judgement to discuss sensitive financial matters with patients and families at the bedside / office / phone;
ability to handle these matters in a professional manner
Effective verbal and written communication skills, interpersonal and customer service skills and the ability to establish effective working relationships
Detailed oriented with a high level of accuracy
Excellent time management and effective organizational skills with the ability to multi-task and meet conflicting demands
Ability to work independently with minimal supervision in a multi-tasking environment
Physically able to sit, stand, walk, occasional lift and / or carry approximately 20lbs
Satisfactory employment and attendance record
The ideal candidate is strong in attention to detail in a dynamic, rapidly changing environment and should be ready to drive change and innovation.
We require an individual who is a strong communicator, interacts with co-workers and clients with care and respect and has the ability to foster a work environment that focuses on teamwork.
If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you.
Please submit your application via our website at directly to this posting and include a current copy of your resume.
Selection of the preferred candidate(s) will be prioritized based on those who meet the minimum requirements of the position.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process.
If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Halton Healthcare is a smoke free facility in and around all three sites. Smoking is not permitted on hospital properties.
We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals’ health concerns arising from exposure to scented products, We ask for everyone's cooperation in our efforts to accommodate health concerns.