MANAGER OF THERAPY & REHABILITATION
Bayshore HealthCare
ON, Mississauga
9d ago

JOB SUMMARY

The Manager of Therapy & Rehabilitation, under the direction of the Director, Integrated Care Solutions is accountable for supervising and supporting our therapy & rehabilitation services.

The Manager of Therapy and Rehabilitation provides visionary leadership and establishes direction for a comprehensive therapy program to support the advancement of quality, efficiency and safety of care for patients under bundled care models.

The focus of the work will be to ensure that therapists and therapy assistants are aligning practice, administration, research and academic partnerships with a comprehensive therapy program to support integrative programs of care.

This position is home based with a reporting relationship into the National Development Centre in Mississauga.

DUTIES AND RESPONSIBILITIES

Community Relations

  • Promote therapy and rehabilitation services through community relations and events, information sessions and build relationships with health care professionals and influencers.
  • Key marketing activities in these areas include maintaining an ongoing contact management program with influencers, one-
  • on-one meetings, group presentations, direct marketing / mail efforts and display marketing in community venues.

    Human Resources Management

  • Hire, coach and retain quality staff / consultants to support business growth.
  • Develop a team through strong communications.
  • Manage consultant performance through annual reviews.
  • Service Management

    Cultivate a strong customer service performance culture.

  • Ensure channels of communication between clients, referral sources, and funders of service.
  • Oversee continuous improvement initiatives and service delivery to ensure client needs are met.
  • Other Responsibilities

  • Participate in ongoing internal and / or external education activities.
  • Adhere to Bayshore Policies and Procedures.
  • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
  • Participate in proactive Health & Safety activities while performing all duties. Responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
  • Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.

  • Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
  • Complete other tasks as requested.
  • REPORTING RELATIONSHIPS

    The Manager of Therapy & Rehabilitation reports to the Director, Integrated Care Solutions. All

    Consultants and / or staff work under the direction of the Manager of Therapy &Rehabilitation.

    Education

    Masters or Bachelor’s Degreee in Occupational or Physiotherapy. Registered and in good standing with the applicable regulatory College.

    Or a university degree in vocational rehabilitation, medical rehabilitation, a related subject or an equivalent certification.

    Possess a RRP or CCRC designation.

    Experience

    Minimum five years providing rehabilitation services to clients to ensure they achieve maximum level of function. Case management, in-

    home assessments, attendant care needs assessments, functional ability assessments, ergonomic assessments, future care cost analyses, vocational assessments, employment counseling, transferable skills analyses, and labour market surveys all considered an asset.

    Marketing and business building an asset.

    Other Skills and Abilities

    Enjoy dealing with people and working in a fast-paced customer service environment. Good business sense and strategic thinking.

    Strong entrepreneurial, marketing, communication (oral and written) and presentation skills. Exceptional interpersonal and decision-

    making skills. Ability to handle difficult situations in an objective consistent manner. Ability to work independently and effectively lead a team.

    Demonstrated knowledge of personal computers and related software such as Windows, commitment to continual learning. Valid driver’s license and ability to travel.

    STANDARDS OF PERFORMANCE

    The Manager of Therapy & Rehabilitation must demonstrate ongoing competency in completing all duties and responsibilities of this job description, in response to changes by the regulating body, as well as agreed upon specific goals and objectives.

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