HSBC Bank Canada, a subsidiary of HSBC Holdings plc, is the largest and leading international bank in the Canada, with assets of US$2,522bn as at 31 December, 2017.
HSBC serves customers worldwide through an international network of around 3,900 offices in 67 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North AfricaWe help companies and individuals across Canada to manage their finances through three global business lines : Commercial Banking, Global Banking and Markets, and Retail Banking and Wealth Management.
It’s this global connectivity that you will find yourself inspired and collaborating with colleagues not just locally but also across continents and cultures.
Global Banking and Markets (GBM) provides financial services and products to corporates, governments and institutions worldwide, building partnerships with them to help them achieve consistent, long-
term performance. We use the strength of HSBC’s international network to connect emerging and mature markets, covering key growth areas.
Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.
The GBM Technology team is dedicated to supporting GBM by working in partnership with business leaders who rely on us for delivering innovative, robust, stable platforms to enable their investment and financial solutions for clients.
Join GBM Technology and be part of the global connectivity, collaboration and team that spans across 20 countries. The total number of successful production releases surpass some of the biggest blue chip tech companies.
Canada is a key location in GBM Technology’s global growth strategy and is receiving global attention for its deliveries.
Key Objectives for Senior Engineer : In a typical DevOps model, cross functional teams are responsible for supporting the applications they build through the whole service management lifecycle including 24 x 7 production support of their services.
During HSBC’s transformation in to full DevOps mode it has been identified that the cross functional teams need support and guidance in the Ops part of DevOps.
In Digital we are calling this DevOps with Stabilisers and an Incident Triage team has been formed to guide cross functional teams through incident management, production support, monitoring and alerting.
The HIT team currently has an opening in our Vancouver team to provide 24 x 7 support to our global DevOps teams. Job Description We are looking for a Digital DevOps Incident Triage specialist who will likely have both an operational support and technical background in the systems and tools that underpin our DevOps culture.
In this role you will work collaboratively with multiple cross functional teams supporting them through issues they may experience deploying and operating digital services.
You will help to troubleshoot and resolve issues in our development, test and production environments. You will also help teams to build the best end to end service monitoring solutions to enable instant notification of issues to the appropriate support teams.
Principle Accountabilities :
Knowledge & Experience / Qualifications : Essential
HSBC Proud In 2017, HSBC Bank Canada was named one of the Best 50 Corporate Citizens by Corporate Knights magazine, in addition to The World’s Best Bank by Euromoney Magazine in its annual Awards for Excellence.
Join HSBC, and benefit from the following :