Career and Work Coach
Conestoga College
Kitchener, Ontario N2G 4M4, Canada
17d ago

Description :

Full-Time Temporary Replacement Support Staff Position (August 2018 - March 29, 2019) Please note, Full-Time Support Staff will be given first consideration.

Responsibilities :

We require a qualified individual to assist multi- barriered, unemployed and underemployed workers, (youth, mature workers, internationally educated professionals and career changers) to prepare for, explore, access and retain employment.

Service area can include Kitchener, Waterloo and surrounding rural areas.

  • Using a customer centric approach, the incumbent tailors, develops, facilitates and manages outcomes of workshops / seminars and information sessions
  • Develops online, and interactive job search, and career development workshop sessions that meet established objectives, content, workshop resources, approved AODA delivery method and evaluation method.
  • Works in a consultative manner to adjust interventions and approaches, taking into account personal and social compatibility of individuals, their capacities, interests and particular needs of individuals within the group.
  • Provides information and interventions that assist participants to increase their employability skills and capacity for career / employment / training decision making..
  • Researches and assesses merits of new resources and resource materials by evaluating and seeking feedback (Manager, CCC staff and customers) for revising materials on an ongoing basis.
  • e. g maintains up-to-date labour market information

  • Ensures continued support for access to other required services and programs, i.e. literacy, settlement services and any other service(s) that support the client employability and resolving potential stability issues while maintaining ongoing work relationships and rapport with all parties involved
  • Promotes the Conestoga Career Centre and services in the community & maintains positive public relations
  • Advises community partners, agencies and educational institutions for referral arrangements
  • Participates in relevant community groups to maintain linkages via face to face, telephone and virtual methods, and encourage coordination of service delivery
  • Participates in relevant trade shows, job expos and career fairs.
  • Facilitates Client Service duties through staff rotation in the Career Centre (usually 1 day a week)
  • Coaches self-directed or registered customers in the resource centre
  • Facilitates the registration requirements and / or the guidance for the customer to proceed with their Employment Service Plan.
  • Record and report information as required in an accurate, complete and timely manner
  • Documents client data in a consistent, reliable and verifiable manner and, updates on client progress and mandated documents in secured confidential files
  • Maintains records and provides information for statistical reports and management reports, monitoring site and individual progress towards targets on a monthly basis
  • Qualifications :

  • Three year diploma / degree in a Social Sciences discipline
  • Two years of experience as a facilitator in a career / employment setting with diverse populations requiring career planning and / or job search assistance
  • Intermediate MS Word Skills
  • Understand career development models and Essential Skills
  • Ability to work as part of a team and independently
  • Awareness of other programs and services in the community
  • Excellent communication, assessment, and interviewing skills
  • Ability to use group facilitation skills and techniques in a life skills format
  • Ability to use non-violent crisis intervention
  • Empathy, tact, patience, forthrightness and a sincere desire to help the customer
  • Strong problem solving and critical thinking skills
  • High level of time management and organizational skills, ability to multi-task
  • Ability to travel to other locations to provide services
  • Life Skills Coaches Training and Career Development Practitioner Certificate are considered assets
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