Field Technician
35d ago

Strongco Corporation is one of Canada's largest multiline mobile equipment dealers. Strongco sells, rents and services equipment used in sectors such as construction, infrastructure, mining, oil and gas, utilities, municipalities, waste management and forestry.

Strongco has approximately 515 employees servicing customers from 27 branches in Canada. Strongco represents leading equipment manufacturers with globally recognized brands, including Volvo Construction Equipment, Case Construction, Manitowoc Crane, Fassi, Allied, Dressta, Sennebogen.

Strongco is listed on the Toronto Stock Exchange under the symbol SQP.

Position Summary :

  • Responsible for all aspects of assigned field service calls, including but not limited to;
  • Proactive customer contact in order to properly identify machine faults

    Timely and accurate diagnosis and repair including computer connection / diagnosis with machine to identify fault codes

    Effective communication to vendor (Case) with respect to assist program and / or direct calls in order to facilitate accurate diagnosis

    Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the assigned service work

    Accurate and timely service report submissions (includes time cards)

    Care and maintenance of assigned service vehicle and tools

    Daily vehicle checks and CVOR log-books

    Effective, open and frequent communication with Product Support Manager and office

    Take part on the on-call rotation

    Candidate must have a minimum of 5 to 10 years’ experience working in the heavy equipment industry. Must have Heavy Equipment Certification / license or equivalent.

    Candidate to be proficient with hand tools, computer tools, torches, welding equipment, air tools etc. You must also possess a clean drivers abstract and must supply own tools.

    Candidates must be residing in the GTA or Brampton territory.

    We offer a competitive compensation and benefits package, retirement plan and opportunities for advancement through a network of 27 branches across several provinces in Canada.

    Please submit resumes to jobs or fax 905-565-3865 indicating the job title and location. Only those candidates selected for an interview will be contacted.

    Strongco is an Employment Equity Employer

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