General Manager - Sales - Health Benefits Management - TELUS Health
TELUS International
Montreal, QC, CA
14d ago

Position Overview :

In our highly dynamic, fast-paced B2B environment you will lead, motivate, and develop a high performance team of sales professionals, with a proven track record solving customer business problems with innovative solutions in the private health benefits management sector.

Your success with our customers contributes to our growth strategies and ensures we lead the market with thought leadership and a premier sales force.

Responsibilities :

  • Expedite the overachievement of sales and revenue growth objectives by envisioning, devising and implementing a market-
  • leading business plan that uses TELUS proven competencies, methodologies and tools

  • Overall accountability for talent management (leading, coaching and development) of a high performing sales team capable of exceeding the goals, objectives and financial targets
  • Working in a matrix environment, drive the coordination and consolidation of materials required to feed the sales effort while challenging, as required, the inputs received from the organization
  • Maintain high levels of customer satisfaction by leading the team to drive real and long standing business value and to make TELUS 100% referenceable
  • Provide accurate, relevant and timely management information on performance metrics for the business in order to facilitate effective business planning, forecasting and resource allocation
  • Maintain and develop key alliances with strategic partners and enabling organizations such as the Business Engineering team that drives RFP and RFQ responses
  • Act as a strong ambassador for the TELUS organization and uphold the values and behaviours of a senior leader in the business and throughout the extended community
  • Qualifications

    Required Knowledge, Skills & Abilities :

  • Sales Driver / Execution : Deep understanding of the sales process, allowing you to coach a very highly-skilled team of Sales Executives to success over long sales cycles Track record of consistent overachievement in the Health Benefits Management space Able to translate methodology into results, delivering on standards of Velocity, Quality and Balance Ability to create the environment for success and promote superior performance against stretched targets
  • Effective Leader : Demonstrated leadership skills with extensive experience in building and developing high performance teams within large complex organizations Holds team accountable for achieving performance metrics Sets high standards for performance, results and behaviours and manages to them Strong communicator able to effectively articulate the vision, goals and strategic imperatives of the business and act as an enabler for feedback, holding the team accountable for both results and behaviours
  • Business Manager : Extensive knowledge of the B2B sales environment Superlative ability to articulate financial results, build business cases, and understand the customer financial environment Strong and effective decision maker, able to review options in a constructive and methodical manner to establish the best course of action for the organization
  • Strategic Planner : Leads, strategizes and roadmaps to success Strong use of sales tools and selling methodology to support a differentiated sales experience for customers Forge strong relations and partnerships internally and externally to facilitate best practice adoption and results Collaborative and effective communicator across teams
  • Required Professional Designation / Certification :

  • University degree or equivalent experience at a senior level
  • Professional Sales certification(s) is a strong asset
  • Required Experience :

  • 5 years’ experience managing successful sales teams
  • 10+ years’ successful sales experience in a B2B industry
  • 3-5 years’ successful sales experience in Health Benefits industry
  • Proven experience presenting to C-suite customer stakeholders and internal C-suite
  • Who is TELUS?

    We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities.

    At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

    Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

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