Job Description :
Company Overview : Our client offers essential home services to customers across Canada keeping homeowners warm in the winter, cool in the summer and with an endless supply of hot water.
Our client is a $600 million business today having doubled in size over the last 5 years. Our client's portfolio consists of over 1.
7 million residential rental assets in Ontario and is North America’s largest portfolio of rental water heaters. It is also Canada’s largest heating and cooling company.
What has remained core to the business in our fast growing company is the continual development of strong customer relationships and loyalty, and investment in team members and systems necessary to cost-
effectively and efficiently manage the business.Past performance and future plans demonstrate that the business is doing the right things in its quest to become the destination of choice in its vertical by offering consumers products and services they want and value.
The organization is well positioned to continue to out-perform others in a competitive marketplace. Primary Mission : You will be responsible for creating a positive relationship with customers as you professionally install equipment in their homes.
HVAC Installer Key Responsibilities :
Represent Reliance in a professional, courteous and customer service oriented manner on each and every call; you are a proud ambassador for our company.
Appliance installation, maintenance and repairs for residential customers in accordance with manufacturer specifications and local codes.
General and other inspections of all types of appliances for residential users.
Correctly instruct customers on proper care and maintenance.
Explain the value of Reliance’s products, services and programs on every call.
Adhere to all safety rules and procedures.
Maintain up-to-date knowledge of all modern equipment and regulations.
Perform other duties as required by supervisor or designate.
Job Requirements :
Skills, Abilities and Experience :
Completed a minimum of Grade 12 or equivalent.
Must have a Gas Technician II license.
Certificate of qualification (C of Q) as an Air Conditioning Mechanic (Ontario 313d or 313a).
Must have valid Ozone Depletion Prevention (ODP) card.
Must have at least a Class G Driver’s License.
Be willing and able to work rotating shifts and standby duties as required.
Must be physically capable of performing all work required of this position, i.e. occasional lifting of 25 kg up to shoulder height, frequent bending, occasional squatting / kneeling, working inside and outside in all types of weather within environments that can be dusty and / or slippery.
Must be able to communicate clearly and effectively, both in written and verbal communications.
Must have strong interpersonal and problem solving skills.
Must have outstanding customer service skills.
Must be able to demonstrate ability to understand / learn new technologies (i.e. Electronics / electricity).
Must be willing to wear Company provided uniform.
Maintain company vehicle to a clean and safe standard.
Required Education : Other
Security Clearance : Not Required
Hours per week : 40