Technical Implementation and Integration Analyst
Rl Solutions
Toronto, ON
3d ago


Technical Implementation & Integration Analyst

RL Solutions is a software company dedicated to making healthcare safer. Our software is used by 1800 of the world’s top healthcare organizations.

RL isn't your typical workplace. We value vibrancy, creativity, teamwork and building a culture that will grow together.

The software you build will help patients experience safer care at hospitals across the world.

We are looking for a versatile, energetic self-starter who has a background in technical consulting, software deployment or internal support desk.

The Technical Implementation and Integration Analyst will be responsible with helping our clients successfully implement and integrate with our software applications, including our Risk, Feedback, Surveillance and Infection modules.

What you will be doing :

  • Perform system installations and upgrades of RL Solutions products
  • Configure and troubleshoot RL Solutions product components
  • Manage multiple technical projects at various stages of implementation
  • Work within several project teams and lead the technical aspects for each implementation
  • Work with director and manager-level client counterparts to consult, set expectations and deliver in a professional and effective manner
  • Coordinate software delivery, preparation, installation, configuration and system validation
  • Provide timely technical support and be a point of technical contact during the implementation phases
  • Build scripts / tools / automation for process efficiency
  • Required Experience :

  • University Degree in business or a technical field
  • Experience with Microsoft SQL Script writing
  • Hands-on experience with configuration and maintenance of Microsoft SQL Server 2008 / 2012 / 2014
  • Hands-on experience with Windows PC / Server 2012 configuration including OS, Web Browsers and peripheral devices
  • Three plus years of hands-on Healthcare data analysis in a hospital setting preferred
  • Required Skills :

  • Solid understanding of IIS and web application deployment
  • Solid understanding of Active Directory and LDAP integration
  • Excellent analytical and troubleshooting skills
  • Outstanding verbal and written communication skills
  • Working experience with VM’s and setting up environments
  • Proficiency with writing TSQL statements
  • Knowledge in TypeScript, JavaScript and C#
  • Proficiency with reading and writing XSLT
  • Ability to troubleshoot network access issues, including routing and firewall configuration issues
  • Ability to learn clinical protocols and formats
  • Troubleshooting Browser issues
  • Nice skills to have :

  • Understanding of JSON / XML
  • Experience working with HL7
  • Apply
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