Telesales Agent
Collect Cents
Toronto, ON, Canada
15d ago

Job Description

The Telesales Agent at SinglePoint is a professional, responsible, and goal-orientated individual who handles both in-bound and out-

bound calls with a high degree of customer service and sensitivity.

Job Functions

  • Provide outbound telemarketing services in a professional manner using approved scripting
  • Successful and proactive sales and marketing of client brand and opportunity to potential service vendors
  • Send correspondence to service vendors to fulfill any outstanding requests
  • Track out of business service vendors
  • Responsible for achieving assigned daily, weekly and monthly targets
  • Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied
  • Compliance of strict guidelines regarding privacy and protection of consumer information
  • Track all outbound sales and capture specific customer and product details related to the call
  • Develop strong customer relationships
  • Bring energy, enthusiasm and results to the Team
  • What Are We Looking For?

  • A committed individual who is willing to learn and grow within the business
  • Prior experience with customer service, sales, and marketing in a call center environment
  • An ability to work flexible shifts is a must
  • Great communication skills and command of the English language
  • Possess a good working knowledge of Microsoft Office including Outlook, Excel and Word
  • Adept at building great customer relations
  • What Do We Offer?

  • Flexible full time shifts
  • Competitive remuneration with added performance incentives
  • A fast, friendly, and challenging work environment
  • A comprehensive introductory training program
  • On-going learning and professional development
  • Opportunities to grow within the organization
  • Interested?

    We would love to hear from you! Email anita.anandarajan today!

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