Advisor Relations Representative
Robert Half International Inc
Vancouver, BC
5d ago

Domaine d'embauche : Administratif

Description

Sharpen your skills as an Advisor Relations Representative in the growing Mutual Fund Companies industry through this opportunity at OfficeTeam.

Do you enjoy forming new relationships and delivering unparalleled customer service every day? This may be a great fit for your next career move.

Expect this role to exist within a dynamic and fast-paced working environment. This Advisor Relations Representative position is based in the Vancouver, British Columbia region and is a full-

time employment opportunity. The successful candidate can effectively multitask and manage projects, timelines and priorities while working in a fast paced environment.

Primary responsibilities for this role may include, but are not limited to :

  • Provide quality service to clients and advisors
  • Maintaining an established service level agreement for email and phone inquiries
  • Investigate and respond to client inquiries in a timely and professional manner
  • Escalate all unresolved issues and concerns to management
  • Proactively make recommendations to improve quality service delivery
  • Ensure issues and logged in the CRM Tracking system
  • Prepare reports as needed
  • Qualifications

    The qualifications and attributes for this great opportunity are :

  • Post-secondary degree or relevant experience
  • 3-5 years’ experience within the investment industry
  • Experience in a call centre, an asset
  • Strong communication, problem solving and conflict resolution skills
  • Proficiency using MS Office Suite application
  • Familiar with Dataphile, Univeris, and / or ISM / NBCN, an asset
  • Working hours Tuesday to Saturday 9-5pm
  • To express your interest and availability for consideration, please reach out to Suzana Acimovic at suzana.acimovic officeteam.

    com quoting Advisor Relations Representative / 05090-0010397451 in the subject of your email. We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.

    OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-

    to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network.

    Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.

    We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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