Mining Parts Specialist
Toromont Cat
Concord, Ontario
3d ago

If you have high integrity and a strong work ethic, we want you on our team! We are seeking a Mining Parts Specialist who will play a vital role in service as the key customer contact supporting the Hope Bay and Back River Mine from the Concord Branch by providing superior service consistently while advising and distributing parts.

Location Concord Branch City Concord Province Ontario ON Country Canada CA Position Mining Parts Specialist Job ID# 5167 Reporting To Project Manager Key Accountabilities

  • Participate in workplace safety, environmentally sound, healthy behaviours and objectives at all times in support if Toromont’s Health and Safety Policy / Programs and best practices
  • Coordinate the daily functions of the parts operations, including procuring, ordering, backorders and core processing
  • Process email and phone orders
  • Ensure customer requirements are met in an efficient, knowledgeable and professional manner
  • Process all core returns and warranty parts
  • Provide on call service on weekends for emergency parts orders and all other required functions of the parts operations as necessary
  • Key Qualifications

  • Post Secondary Education and proven experience working in a parts operation (specific knowledge of the heavy equipment / truck parts industry would be an asset)
  • Safety conscious, customer-centric with the proven ability to build and sustain customer relationships through effective communication and strong interpersonal skills
  • Bilingual - verbal communication skills in English and French is an asset
  • Open pit and underground mining parts experience
  • Experience with Toromont or other Cat dealer is preferred
  • Sales acumen with skills necessary to proactively and effectively link product knowledge to customer needs
  • Exceptional organizational skills and ability to multitask, prioritize and adapt in a fast-paced environment
  • Self-motivated, independent and a team player with a sense of urgency and attention to detail
  • Computer and systems literate with proficiencies in Microsoft Applications
  • Willing and able to work flexible shifts (i.e. afternoon) in support of the business needs
  • Knowledge of DBS, CAT SIS, or experience with similar systems would be an asset
  • Willing and able to work flexible hours in support of the business needs
  • Valid Driver’s Licence with a clean Driver’s Abstract
  • Willing to travel to remote mine sites in support of the business needs
  • Toromont Cat is an equal opportunity employer who recognizes and values diversity. Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and / or assessments.

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