A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc.
serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton’s Drug Stores as well as in-
store pharmacies, liquor and more than 350 retail fuel locations.
Together with our 125,000 employees and franchise affiliates and a collective passion for delivering exceptional food and shopping experiences, Sobeys’ purpose is to improve the lives of Canadians by helping them Eat Better, Feel Better and Do Better. .
All career opportunities will be open a minimum of 5 business days from the date of posting.
The Retail Administration Coordinator is responsible for providing assistance / clerical support to the Store and Department Managers in a professional, accurate and timely fashion.
The Coordinator delivers the highest level of customer service and satisfaction while maintaining confidentiality and integrity.
The Coordinator demonstrates adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health & Safety, and other relevant programs and initiatives.
The Coordinator demonstrates excellent teamwork, interpersonal skills and commitment to the success of the Thrifty Foods team.
Actively contributes to a positive and productive working environment.
Update SMART Board weekly with pertinent information
Maintain reports and filing by accurately inputting sales and wage cost data to assist managers in calculating gross margins
Attend meetings, transcribe minutes, prepare memos, letters and spreadsheets, as required
Coordinate Performance Management process to ensure timely completion and follow-up as required
Assist with hiring process and employee on-boarding (training / orientation)
Liaison with Human Resources; ensuring paperwork is sent to the appropriate individual
Maintain and participate in the WIC Scheduling rotation
Prepare Incident reporting for customer and product complaints
Coordinate Food Safety Thermometer Calibration log, review weekly SOP’s and ensure staff are updated on Food Safe Refreshers
Maintain training and floor log reports to ensure staff are up to date
Chairperson or member of Joint Health and Safety Committee
Assist Store Managers with completing Medgate entries, customer incidents, WCB forms / Return to Work entries and filing
Perform and record weekly water valve inspections
Coordinator of donation requests
Manage Gifts Online program
Act as the Food Safety Champion for the store
Perform the weekly Food Safety Audits
Run Promo Mix reports weekly and at Period end
Review reports and provide support to the Management Team
Assist in the 2 Engagement Goals
Participate in all survey rollouts, and survey result feedback sessions
Manage and maintain filing of employee records, reports and logs to support operations & audit processes
Sort and distribute mail and other communications to addressees
Orient new Managers to office procedures
Assures & monitors office supplies and equipment functionality
Communicate directly with managers to determine ongoing individual needs and provide assistance and clerical support
Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives (for a clerk)
Other duties as required
Retail experience, particularly in multiple departments
Minimum of 18 months of experience in Administration or equivalent
Minimum of 12 months supervisory experience
Must have an understanding of the following systems : ZSIR, RAW, FIM, Kronos, and CCTV
Must have knowledge in Medgate, Periscope, ISP and Gifts online
Must have a thorough knowledge of Engagement
Have a thorough understanding of OES and SES SMART Board and conditions scorecard
Excellent organizational skills with the ability to determine priorities, multi task and meet deadlines
Demonstrates professionalism, integrity, effective judgment and decision making skills
Thorough knowledge of Thrifty Foods policies and procedures
Excellent customer service and communication skills; working with both individuals and groups
Excellent problem solving skills
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.