This role is responsible for leading, planning, directing and controlling multi-tasks performed by associates to achieve the desired goals of the department in a timely, accurate and safe manner.
The supervisor motivates associates and maintains a positive working environment to achieve building targets while living the company values.
This position is responsible for management of the productivity and processes, talent development and for the overall improvement of the areas quality and efficiency.
A supervisor interacts and works with other department to investigate and resolve problems and vendor / carrier issues. Maintain a clean and safe environment.
Review reports pertaining to the key performance metrics of the department to ensure all KPI’s are being met
Evaluate process and recommend changes in order to improve efficiency. Has a thorough understanding of all departmental processes
Lead and support team through change. Support, implement and drive projects initiated to improve building performance as it relates to safety, quality, productivity, scheduling and service
Anticipate and prevent errors, and serve as a liaison with appropriate departments to troubleshoot and resolve problems
Maintain department compliance with company operating policies and procedures
Review procedures, ensuring workable and updated policies are in place
Produce reports by collecting data pertaining to the key performance metrics of the team. (i.e. Productivity reports)
Work with Team Leads and associates to ensure targeted requirements are met as it relates to safety, quality, productivity, scheduling and service
Ensure daily department work requirements and scheduled and assigned; monitor regularly and answer questions as they arise
Ensure department hours are planned to meet the workload demand and adjustments are made as required.
Prioritize duties and responsibilities of Team Leads
Provide clear direction and communication on action plans and due dates
Follow-up on action plans and hold the team accountableCoach and train for successful work-life balance
Provide and solicit feedback including recognition and motivation
Execute on-going performance review and development; assist with recruitment and retention of associates
Assist in developing and implementation of policies and procedures for the department
Advise Manager of high risk areas or concerns within the department
Required Skills and Experience
Minimum 2 years of leadership experience in a Logistics role
Minimum high school diploma or equivalent. Additional certification / training in logistics related operations is preferred
Proven ability to lead and motivate teams consisting of at least 15 individuals
Experience in a fast paced environment; must be able to work well under pressure, have great attention to detail, and have the ability to multitask
Excellent verbal and written communication skills and demonstrated ability to deal with customers internal and external
Operational knowledge of general warehouse Material Handling Equipment (Forklifts, Walkies, Clamp Trucks)
Intermediate to advanced computer skills specifically related to MS Office applications (Word, Excel, PowerPoint)
Shift / Hours : 3 : 30pm to Midnight, Sunday to Thursday
Best Buy Canada is one of the largest Omni-channel retailers of consumer electronics, computers and entertainment products, related accessories, and services in Canada.
Our 1,000,000-square-foot Brampton Distribution Service Centre services 94 Best Buy stores, 30 Best Buy Mobile, 10 Express, & Ecommerce across Eastern Canada.
Divided into two sides Geek Squad City and Services we move inventory between our vendors and stores, and repair products we carry in store.
With over 322 Associates, 50 Lane Sortation System, and 120 pieces of machinery, our Brampton DSC is well-equipped to process all inventory for Eastern Canada.
Located in Brampton, Ontario our Distribution Service Centre boasts an unbeatable atmosphere with two on-site cafeteria stocked with video game consoles, a foosball table, pin-
pong table, and various vending machines. Nearby, there are popular restaurants, a mall, banks, and grocery stores, putting you in a hub of activity.
Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE : BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation.
We are a truly global company with approximately 140,000 employees across the United States, Canada, and Mexico. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy;
Best Buy Mobile; Geek Squad, Magnolia Audio Video; and Pacific Sales.