Manager - Public Mobile
TELUS International
Toronto, ON, CA
8d ago


Join a small team building an awesome business!

If you love to get things done and are looking for a resilient environment with lots of ownership, this role is for you!

Join our team

Public Mobile is on a mission to give Canadians control over their wireless spend.

We are a new kind of no-frills business, built on the ideals that wireless should be clear and uncomplicated, that our customers should have choices when it comes to their wireless, and that working together pays off for everyone-

customers and the business.

We operate as a small company within a big company. That means that we move quickly, we try new things, and we fail and learn fast.

If you see yourself as an intrapreneur (an entrepreneur within a corporation), this team is for you.

Here’s the impact you’ll make and what we’ll accomplish together

Public Mobile is on a growth journey and having team members who are ready to solve any challenge put in front of them is imperative to our success.

We have tons of opportunities and are keen to grow our team so we can go after them.

For this role, we are looking for someone who can lead the team forward to attack our opportunities, is a strong coach and can develop team, and is comfortable with a very high level of ambiguity and change.

Here's how

  • Lead and coach a team running really fast while ensuring we are focused on the right things, and challenge us to get better
  • Solve complex business challenges with a small team of passionate business owners, rolling up your sleeves to develop and execute creative and resourceful solutions
  • Build strong cross functional relationships to enable and unlock the strength and skills of the team
  • Be an advocate for our customers by seeking to understand them and bring to life experiences that give them control over their wireless spend
  • Consistently look inside and outside the industry for ideas, innovation, and inspiration that empowers you and the entire team to think bigger and bolder as we work to make Public Mobile a recognized brand for its innovative and customer-
  • centric approach; we’re a small and mighty team and believe that great ideas come from everywhere


    You're the missing piece of the puzzle

  • Strong leadership and coaching skills
  • Strong problem identification skills and outstanding ability to use analytics to distill insights that allow you to make thoughtful, strategic recommendations
  • Excellent interpersonal skills; ability to work with diverse groups and empower cross-functional and agency partners to feel ownership of Public Mobile and to reach their highest potential
  • Ability to influence without authority and drive action through ambiguity and change
  • Curiosity & the ability to probe, ask, and dig to better understand our customers
  • Strong intrapreneur mentality, willingness to roll up your sleeves and step outside your sandbox when required, coupled with a positive attitude with a strong bias for action
  • Great-to-haves

  • Experience leading and coaching team members
  • Proven track record of driving change and influencing better business results
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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