This position is responsible for assisting to grow the customer base by selling a variety of products and services to new and existing customers.
Principal Accountabilities : (The following is intended to describe the general nature and level of work being performed.
It is not an exhaustive list of all expectations) :
Professionally interacts with both walk-in and telephone customers
Provides sales and quotation support to customers and upsells products and services.
Customer consults with Counter Rep re technical issues and Counter Rep provides technical support on application of products.
Writes up customer orders for pick up and delivery and showroom
Accurately handles cash / sales transactions
Performs parts lookup using manufacturer’s software
Ensure attention to detail and accuracy in order entry for customers.
Ships and tracks orders
Maintains records of rental inventory, status and ensures billing is completed each month
Assists in physical inventories
Stock shelves for showroom
Helping other team members when working with customers
Maintain technical knowledge by reviewing technical publications, attending product knowledge meetings and educational workshops, as approved
Follow all safety practices as outlined in the health & safety manual.
Other duties as assigned.
Knowledge and Skills : (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel) :
High School Diploma with 2+ years of relevant experience.
Able to build and maintain lasting relationships with customers.
Knowledgeable on various construction products and their applications would be an asset.
Exceptional verbal communication and presentation skills.
Excellent listening skills.
Strong written communication skills. Strong reading skills
Self motivated, with high energy and an engaging level of enthusiasm.
Able to perform basic calculations and mathematical figures.
Ability to occasionally travel and attend sales events or exhibits.
Ability to work individually and as part of a team.
High level of integrity and work ethic.
National Concrete Accessories provides a competitive compensation package which includes a performance based- incentive plan, and an excellent benefits package.
If you are a pro-active individual interested in apply for this opportunity
We would like to thank all applicants for their interest; however, only those candidates selected for interview will be contacted.
National is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.