Position Overview :
Responsible for overseeing all parts and warehouse processes and procedures related to the accurate and timely procurement of parts to our valued Finning (Canada) customers.
Job Description : Major Job Functions :
Major Job Functions :
Ensure the accurate and timely procurement of parts to all customers
Plan, organize and schedule of the daily and weekly workloads and personnel schedules
Support training for all parts and warehouse functions as required
Communicate and liaison with both internal and external customers providing superior customer service
Facilitate change management in demanding and fast paced customer focused environment
Identify and establish required internal parts systems and processes
Conduct daily safety talks and regular department meetings
Specific Skills & Knowledge :
Strong interpersonal skills
Constructive team building skills to encourage positive employee engagement and contribution
Proficiency in all aspects of MS Office suite with an emphasis in Excel, Outlook and Word
Strong attention to detail and excellent organizational skills
Clear written and verbal communication skills
Strong working knowledge of the Caterpillar dealer processes
Understands and adheres to Finning policies and procedures, including safety
Education & Experience
Previous supervisory experience
Experience working in a leadership role, preferably in a customer facing setting
We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals.
Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and / or mental or physical disabilities.