Quality Control Manager
4d ago

Job Description

Founded in 1982, Ardene has become one of Canada's premier fashion retailers with over 400 stores in Canada, USA and the Middle East.

Through an extensive product mix and continuous commitment to innovation, customer service, fashion and value, we aim to be the fashion value brand leader in Canada and worldwide for fashion accessories, footwear and apparel.

We are currently looking for a Quality Control Manager to join our team in China!

Reporting to the Sourcing Manager, the Quality Control Manager will be responsible for all aspects of quality, safety and regulatory compliance for Ardene.

Responsibilities :

  • The management and supervision of a local and foreign Quality Control team;
  • The management and resolution of all quality issues as well as for the timely and effective resolution of all non-conformances, either process or product related;
  • Establish SOPs (Standard Operating Procedures), Visual Quality Standards and KPIs (Key Performance Indicators) to ensure consistent quality or product;
  • Train and monitor factory auditing to ensure compliance with CSR (Corporate Social Responsibility), FLA (Fair Labor Act), etc;
  • Set up instruction and system for QA / QC department from inception
  • Establish and implement in-process product inspection standards by studying manufacturing methods, devising testing methods and procedures;
  • disposition of finished product by devising evaluation tests, methods and procedures;
  • Lead the effort to implement and execute raw material, in-line and final inspection on all apparel;
  • Give technical suggestions and recommendations (such as paper pattern) to address noncompliance and garment quality problems.
  • This includes Correction Action Plans and follow up with factories as required;
  • Investigate and follow up on all customer complaints relating to quality issues;
  • Monitor productions to ensure on-time delivery ;
  • Develop and Analyze statistical data for individual suppliers to establish quality improvement objectives and targets;
  • Communicate regularly with the Montreal Apparel team on all Quality and Production related issues;
  • Frequent travel across China is required (60% of time)
  • Qualifications :

  • Degree in a related discipline preferred;
  • Minimum 10 years of experience in Quality Control Management; Apparel Manufacturing industry is a must;
  • Must carry adequate product and testing knowledge for all textiles and garments such as knits, woven, denim, lingerie, sleepwear and coats;
  • Experience with new manufacturing set up, new factory validation is critical;
  • Factory management knowledge and experience including Social and Ethical Compliance, Health and Safety and Customer Compliance;
  • Knowledge and experience with lead times in relation to customer impact and production efficiencies;
  • Strong knowledge of Quality Systems (ISO9000, ISO14000, AQL 2.5 / 4) is a must;
  • Experience in an International Company;
  • Excellent command of written and spoken English, Cantonese and Mandarin;
  • Literate in Microsoft office program;
  • Positive, proactive, multitasking is a must
  • Position may be based in China or in Montreal. If local candidate (Montreal-based), travel to China will represent 60% of schedule.

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