Systems Administrator
Alpha Technologies Ltd
Burnaby, British Columbia, Canada
19h ago

Description Alpha Technologies Ltd. is looking for a proactive, customer centric, SYSTEMS ADMINISTRATOR to join our IT Team in our Burnaby facility.

Reporting to the IT Manager, you will maintain the overall performance of our Windows based environment and underlying infrastructure.

We’re looking for someone who has hands-on experience with a large variety of software and hardware components; and who can jump right in with installing, configuring, monitoring, and optimizing network hardware, software, and networks to support the organization.

Our ideal candidate is a fast learner and solid problem solver.

Responsibilities :

  • Work as part of a team to provide strategic and tactical solutions for IT across all locations
  • Support clients by spanning Tier 1, 2 and 3 support responsibilities including engaging external partners or vendors to remediate client support needs
  • Participate in design, installation, administration, and troubleshooting of core system technologies
  • Monitor network and server usage and perform preventative measures
  • Ensure the security of the company network and data
  • Maintain detailed and up to date documentation of company infrastructure
  • Provide first-rate internal support and excellent customer service to all departments within the organization
  • Provide on-call and off-hours support as required to ensure 24x7 operation
  • Follow all standard operating procedures and policies and all company and departmental guidelines
  • Technical Requirements :

  • Minimum 4 years IT experience with an emphasis on Microsoft technologies
  • Solid proficiency with Windows Server Platforms; Active Directory; IIS and Exchange Server
  • Experience configuring and troubleshooting a variety of virtualization products including VMWare VSphere, VMWare ESX and ESXi
  • Experience configuring and troubleshooting end user applications and issues.
  • Proficiency in sustaining Microsoft application and collaboration platforms
  • Proficiency configuring and supporting mobile devices
  • Experience with VoIP technologies
  • Adept with scripting capabilities including PowerShell
  • Experience with ITIL or ISO 20000
  • Ability to effectively troubleshoot and solve PC hardware and software problems
  • Personal Characteristics Requirements :

  • Self-starter and team player, able to take ownership of projects and environments
  • Excellent communications (oral and written) along with strong interpersonal skills and a demonstrated customer service focus
  • Fast learner, creative problem solver and has the ability to research and apply knowledge effectively
  • Ability to work under pressure and handle multiple tasks
  • Methodical approach to troubleshooting and project planning
  • Strong attention to detail with the ability to organize and set priorities to manage multiple tasks, projects, and deadlines
  • Ability to work as part of a team and with minimal supervision
  • Demonstrated professionalism through appearance and overall conduct
  • Ability to understand and adhere to operating procedures and practices
  • Enjoy the changing demands of technology and embraces learning and expanding their knowledge
  • Apply
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