Part Time Retail Sales Specialist
Mosaic Company
Ottawa ON, Ottawa, ON, CA
8d ago

Description

Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive.

At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.

What are we looking for?

Mosaic has an exciting opportunity for you to show off your unique customer service and sales skills while engaging consumers and educating them on our points and membership services.

If you enjoy talking to people and providing excellent customer service all while meeting sales quotas, then this is the perfect job for you!

The Part-Time Retail Sales Specialist at our store locations will be providing customer and sales support for our loyalty and membership services.

The main responsibilities are to provide excellent service and maintain high customer satisfaction while building new relationships and signing customers up for new services, to support the needs of the customers as well as build brand presence.

Key Responsibilities

  • Build brand presence through interactions with new and existing customers.
  • Assist and support customers with any questions or concerns.
  • Assist customers with maximizing member benefits.
  • Present, promote and sell products / services.
  • Resolve customer complaints by investigating problems. Develop solutions, prepare reports and make recommendations to management.
  • Suggest applicable and relevant upsells to help customers walk out the door with everything they need.
  • Meet weekly, monthly and quarterly sales quotas.
  • Follow communication procedures and guidelines to ensure consumer satisfaction.
  • Complete call reports and on-going training requirements in a timely manner, meeting all deadlines.
  • Maintaining program expectations through shift compliance, reporting and interactions.
  • Go the extra mile to engage customers.
  • Availability

    Saturday / Sunday - 11 am-7 pm

    Do you have the following qualifications?

  • Customer Service experience.
  • Sales experience (previous banking / CC experience would be an asset).
  • Outgoing, enthusiastic and energetic.
  • Excellent Listening and Communication skills.
  • Ability to think outside the box and be creative.
  • Ability to stay focused when working alone.
  • Customer oriented and able to adapt to various people and scenarios.
  • Naturally empathetic and enjoy helping others find solutions.
  • Experience using technology (tablets)
  • Comfortable completing a criminal / credit check
  • If you are passionate about changing people's lives by changing how they experience technology, apply to join our team today!

    Qualifications

    Why Mosaic? Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day.

    Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together.

    We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.

    DISCLAIMER : Mosaic North America is an Equal Opportunity Employer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

    We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

    Apply
    Add to favourites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form