Beauty Specialist - Memo Fragrance
Saks Fifth Avenue
TORONTO, Ontario, Canada
26d ago

Job Description

Under direction fromthe Cosmetics Selling Manger, the Beauty Specialist is responsible forproviding outstanding customer service, building individual and vendor linesales volumes, establishing and maintaining customer relationships, workingeffectively with other team members and establishing new Saks Fifth Avenueaccounts, while demonstrating consistent adherence to company standards andprocedures.

Additionally, the Beauty Advisor will focus on in-house trainingprograms, pre-booked facial consultation events, and maintaining a properlymerchandised counter while proficiently closing the retail sale.

Utilizing SaksFifth Avenue's clienteling system, the Beauty Advisor is responsible fordriving their own business and creating their own success

Responsibilities :

  • Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank)
  • Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
  • Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
  • Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
  • Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
  • Qualifications :

  • Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
  • Previously demonstrated successful sales experience, exceeding quota.
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
  • Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
  • Focused on attention to detail, taking initiative, and working in a positive working environment.
  • Ability to work well with others, as well as the ability to work independently to drive a successful business.
  • Demonstrate sound business judgment and organizational ability.
  • Demonstrate professional make-up and treatment consultation and application
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