Application Analyst (Administrator)
Procom
Toronto, ON Canada
9d ago

On behalf of our client, a well-established Canadian organization, Procom is seeking an intermediate Application Analyst (Administrator) to join their great office in Downtown Calgary, AB (Permanent Job, Flex hours & great benefits).

Application Analyst - Main responsibilities

  • Work as part of a team of analysts who help with application administrators at configuring, managing & troubleshooting solutions.
  • Work closely with other skilled IT Analyst on a wide range of systems & platforms, & always strive to learn more.
  • Provide technical support to different application administrators via phone, e-mail, WebEx & VPN.
  • Reply to customer inquiries covering web services, directories, networks, Windows, Unix / Linux, databases, midrange & even mainframe systems.
  • Respond to 2-6 customer issues per day & focus on customer satisfaction (not call volume).
  • Application Analyst - Main requirements

  • University degree in IT, Computer Sciences or any related field.
  • 3+ years of full-time Application Support / System Administration / Application Administrator background with a wide range applications / products / platform or similar IT experience.
  • Solid ability to configure & manage most of the following systems : Windows servers. Unix / Linux systems. IIS or Apache (including writing HTML, CSS).
  • Active Directory or LDAP. MSSQL, Oracle or MySQL (including writing SQL queries). Networks (IP routing, TCP filters).

  • Ability to write short programs or scripts in at least one programming or scripting language.
  • Excellent verbal & written communication skills in English. Customer Oriented.
  • Good collaboration skill. Can work easily with co-workers & under minimal supervision.
  • Application Analyst - Assignment Location

    Calgary, AB (Downtown)

    Application Analyst - Assignment Length

    Permanent

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