On behalf of our client, a well-established Canadian organization, Procom is seeking an intermediate Application Analyst (Administrator) to join their great office in Downtown Calgary, AB (Permanent Job, Flex hours & great benefits).
Application Analyst - Main responsibilities
Work as part of a team of analysts who help with application administrators at configuring, managing & troubleshooting solutions.
Work closely with other skilled IT Analyst on a wide range of systems & platforms, & always strive to learn more.
Provide technical support to different application administrators via phone, e-mail, WebEx & VPN.
Reply to customer inquiries covering web services, directories, networks, Windows, Unix / Linux, databases, midrange & even mainframe systems.
Respond to 2-6 customer issues per day & focus on customer satisfaction (not call volume).
Application Analyst - Main requirements
University degree in IT, Computer Sciences or any related field.
3+ years of full-time Application Support / System Administration / Application Administrator background with a wide range applications / products / platform or similar IT experience.
Solid ability to configure & manage most of the following systems : Windows servers. Unix / Linux systems. IIS or Apache (including writing HTML, CSS).
Active Directory or LDAP. MSSQL, Oracle or MySQL (including writing SQL queries). Networks (IP routing, TCP filters).
Ability to write short programs or scripts in at least one programming or scripting language.
Excellent verbal & written communication skills in English. Customer Oriented.
Good collaboration skill. Can work easily with co-workers & under minimal supervision.
Application Analyst - Assignment Location
Calgary, AB (Downtown)
Application Analyst - Assignment Length