Bilingual Customer Service Representative
surroundings, ON, Canada
25d ago

Salary : From $45,000 to $50,000 per year

Perks : Competitive salary, bonus and company pension plan

Are you bilingual? Do you speak French and English fluently? Do you have at least 2 years of customer service / order management experience?

Do you want to work for a company that can offer you a competitive salary, a fast-paced work environment with opportunities to learn, grow and advance in your career?

If this sounds of interest to you, then I want to hear from you!

In the role of Customer Service Representative , you will be responsible for acting as primary contact with customers, distributors and Territory Sales Managers.

Your key responsibilities include pricing and quoting, order entry, obtaining current order status information, and expediting existing orders.

You will also provide technical support in specifying products to meet customer requirements while providing a high level of customer service at all times.

You will have to develop a technical understanding of the products.

To apply you must have :

  • Minimum of 2 to 3 years of experience in customer service and / or order desk
  • Postsecondary education preferred
  • Past experience working in a manufacturing or distribution company where you had to learn technical product details to support the team is highly desirable
  • Good working knowledge and experience with an ERP and EDI system required
  • Work experience within an organization where you had over 5000 SKUs that highly desirable
  • Ability to work in a fast-paced environment and to stay organized
  • High attention to detail
  • This role offers a competitive salary, bonus and company pension plan. If you are a team player and have experience with full cycle order entry, then please reach out! Send your resume in Word format to Marianna Guenette at the following address : mguenette

    If you recommend a friend or colleague, you may be eligible for a referral bonus.

    We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.

    Quantum is an equal opportunity employer.

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