Government Business Account Lead - Government Services
ABC Benefits Corporation
Edmonton
36d ago

FUNCTION : DUTIES AND RESPONSIBILITIES :

  • Build networks and maintain strong relationships with our government clients to identity needs and requirements
  • Balance stakeholder needs while supporting strong customer experience
  • Lead and / or support government projects and initiatives including new programs, services, process improvements and customer requests.
  • Liaise with a broad cross sector of departments within Alberta Blue Cross to coordinate overall customer experience
  • Act as an expert resource to internal and external clients on government related strategies
  • Research, prepare and / or deliver presentations, proposals and / or reports
  • Measure and report on Alberta Blue Cross service levels
  • SKILLS AND KNOWLEDGE :

  • An undergraduate degree in business or a health related field.
  • Strong interpersonal and relationship building skills.
  • Strong customer focus
  • Proven business insight
  • Ability to work successfully in a dynamic team environment.
  • Critical thinking skills and the ability to take an analytical approach to problem solving.
  • Strong negotiation and proven decision making skills.
  • Demonstrated project management skills
  • Proven experience with development and delivery of presentations.
  • Ability to deal with a fast pace environment that requires successful management of customer expectations.
  • Strong verbal and written communications skills.
  • Industry experience would be a valuable asset.
  • Apply
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