Retail Sales Support Specialist
ABB
Saint-Jean-sur-Richelieu, QC, Quebec, Canada
1d ago

Tasks :

The incumbent’s main function is to provide all retail accounts, the required data information to ensure Thomas and Betts, a Member of the ABB Group, capability to sell products.

The required data may vary from a customer to the next, the incumbent will be required to understand each customer’s guidelines and populate accordingly (quantitative and qualitative data).

The incumbent’s secondary function is to support the sales team in key action items, with one being, specifically; taking calls from our customers special order initiatives to service their customers with non-

listed products, ensuring full circle action items to shipment, working with internal & external teams.The incumbent’s function will also include the data compliance of Government & Retailers eco / recycling initiatives.

  • Ensure compliance & obtain resolution of Retail data integrity as per GS1 requirements
  • Provide all retail accounts with required information (quantitative and qualitative) to populate article set ups or article data modifications
  • Work with Product Specialist & extended team to ensure data compliance in T&B internal systems (PDD / Marc). Corrective actions is required if need be.
  • Ensure inside sales service to retail accounts for special orders and bridge information if need be with extended team
  • Populate and maintain stewardship data to ensure Retail division compliance to the government and accounts recycle regulations
  • Populate Parr for account managers and follow up with PLCs until resolution
  • May contribute with reporting for account business’ analysis - May contribute with net sheet creation and / or revision with admin group
  • Potentially become 2nd team player on JDA planogram software
  • Visit stores
  • May be asked to attend trade shows
  • May require occasional travel (GS1 Toronto conferences, Trade shows CAN / US)
  • Requirements :

  • DEC / DEP in Administration
  • 5 years of relevant experience
  • Fluency in French and English
  • Ability to work in a fast-paced & multi-task environment
  • Passionate for systems / big data and resolution go-getter with non-compliant data
  • Data and system skills, analytical / detail oriented, multi-tasker, communicator and like to work in a fast-paced environment
  • Knowledge of GS1, Excel, Cube reporting and TOPS (an asset)
  • Apply
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