OTC Department Manager
Wal-Mart Stores, Inc.
Kanata, Ontario
21d ago

Company Summary

Walmart Canada operates a growing chain of more than 400 stores nationwide serving more than 1.2 million customers each day.

Walmart Canada’s flagship online store, www.walmart.ca, is visited by 600,000 customers daily. With more than 85,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked one of the country’s top 10 most influential brands.

Walmart Canada’s extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart has donated and raised more than $300 million to Canadian charities.

Additional information can be found at walmartcanada.ca, facebook.com / walmartcanada and at twitter.com / walmartcanada

Position Summary

A Pharmacy OTC Manager coordinates and oversees the activities of Associates in the Pharmacy Department and communicates regularly with the Pharmacy Manager regarding the Department.

Position Responsibilities

  • Practicing the 3 meter Attitude.
  • Answering Customer calls promptly.
  • Maintaining 100% instock at all times.
  • Meeting Customer's needs by assisting them whenever possible.
  • Maintaining zero pricing errors (i.e. Scanning Credibility Program).
  • Assisting the Management Team in the identification and correction of unsafe conditions and behaviors.
  • Listening to Customer complaints, examining returned merchandise, and resolving problems to restore and promote good public relations.
  • Completing the Store-Within-A-Store (SWAS) charts monthly.
  • Completing price changes on time.
  • Ordering merchandise on time.
  • Setting modular layouts and maintaining its integrity.
  • Maintaining / Tracking productivity of features.
  • Displaying correct signing.
  • Properly maintaining modulars using the Modular Activity Report, price changes, modular changes and the maximum shelf quantity based on the Rate-of-Sale.
  • Maximizing department sales and profit with direction from the Pharmacy Manager.
  • Maintaining patient confidentiality and following all practices consistent with the Privacy Act.
  • Operating the Tasco with accuracy and patient confidentiality.
  • Informing the Pharmacy Manager of complaints and assisting in resolving problems.
  • Rotating stock and checking for expired products. Additional Responsibilities
  • Adheres to all company policies and standard operating procedures.
  • Other responsibilities may be assigned.
  • Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and / or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to compute rate, ratio and percent.
  • Ability to determine the number of individual things in a unit or group. Basic Reading / Writing Skills
  • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols. Verbal Communication Skills
  • Ability to communicate effectively to maximize accuracy in the delivery of patient care.
  • Licensing & Other Qualifications

    The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes.

    Physical Demands

    The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • The Associate is frequently required to stand or walk.
  • The Associate uses his / her hands to handle merchandise and may be required to reach with his / her hands and arms.
  • The Associate frequently is required to bend, twist or squat.
  • The Associate must occasionally lift and / or move up to 18kg (40lbs.)
  • The Associate will be required to perform tasks involving firm grasping.
  • The Associate will be required to have sufficient co-ordination (i.e. placing and screwing in a small washer on a bolt, picking up a paper clip, etc.).
  • Accessibility

    Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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