North York, ON (Full Time)
The Roster Administrator is responsible for the administrative management of Assessor recruitment, on boarding, availability, technical support, etc.
Key Responsibilities :
Provide administration and coordination support within the Roster team to establish and maintain a national roster of employed and contracted clinicians who are available and qualified to do third party assessments including Insurer’s Exams for the Auto Industry, Medical / Legal assessments, WSIB, Employer assessments, FAE’s and the like
Researching and screening potential new assessors and engaging in preliminary discussion to prepare an assessor for contract negotiation, general expectations regarding fees and availability considerations
Maintain all aspects of current assessor profiles in the management system, for example CVs, HCAI registration information, college registration information, fee schedules, etc.
Provide mentorship and training to assessors on the assessment division’s operations and process, including how to optimize their time by utilizing the management system Assessor Portal
Perform regular evaluation of assessor availability within the company of qualified assessors in as wide an area as possible and come up with solutions where shortfalls are found
Monitoring clinic / assessment location room availability and scheduling or cancelling rooms when appropriate
Assist and work together with other operational teams to solve assessor related issues such as assessor selection in a difficult region, unexpected assessor invoices, late reports, assessor absences, etc.
Prepare statistical roster reports regularly and provide roster lists for RFPs when necessary. Perform other roster projects as required, such as mass communications to assessors, annual updated CV collection, Health and Safety Certification, etc.
Preferred Qualifcations :
French / English bilingual
Relevant post-secondary / community college education
3 years’ experience within the insurance / health care environment
Complete computer efficiency (MS Office, Excel, Outlook, Internet)
Excellent verbal and written communication skills
Proven organizational and multi-tasking skill
Understanding of the Statutory Accident Benefit Schedule regarding auto accident legislation in Ontario
Viewpoint offers competitive salaries, benefits, and plenty of perks that include the following :
Medical & Dental Insurance; Life insurance
Long-term disability insurance
Paid vacation and holidays
Employee Assistance Program
Employee referral bonus program
This role will appeal to candidates who thrive in a complex, dynamic and multi-tasking team environment. The position benefits from a person who is capable of meeting demanding timelines efficiently, ensures data accuracy, communicates well with the medical assessment community and above all, shows superior customer service attributes.
Apply today! For more information visit www.lifemark.ca / careers