Credit & Collections Representative
Lannick Group of Companies
Etobicoke, Canada
7d ago

Our client is looking for an experienced professional to join their team for a 6 month contract.

Credit and Collections Representative - 6 Month Contract

About the Opportunity

  • The Bilingual (French) Credit Representative is responsible for all accounts receivables, collections and credit functions for a specified portfolio of accounts, which includes maintaining a positive business relationship with customers while maintaining the receivables inventory within defined limits
  • Execute collection of account receivables, including unauthorized or invalid deductions, based on the terms of sales assigned to each account
  • Hold shipments for delinquent accounts and negotiate appropriate payments in order to approve credit for orders prior to shipping
  • Recommend credit limits and review credit files based on credit investigative process, D&B, trade reports and financial statements analysis, all in accordance with the organization’s credit policy
  • Administer assigned customer account(s) by performing duties such as processing and investigating all charge-backs / deductions, and reconciling debit / credit balances
  • Administer charge-backs / deductions by obtaining necessary back-ups and supporting documents from the customer account(s), communicating with stakeholders (i.
  • e. AR Manager / Supervisor, Sales, and Trade Marketing) regarding validation of deductions, and building document trail to refute invalid claims that need to be repaid

  • Assist management with settlement negotiation by providing account analysis and history data
  • Maintain dispute management system by entering charge-backs and claims, enabling Customer Service, Sales, and Logistics teams to address issues
  • Identify opportunities for process improvements and end-to-end efficiencies to management to prevent losses to the company
  • Participate in monitoring key performances indicators and reporting on performance measure
  • Provide customer service support to assigned customer account(s) by responding to inquiries
  • Perform designated administrative functions, and provide backup for other areas within the Accounts Receivable Department
  • About You

  • Three (3) year College diploma Accounting / Finance (Bachelor’s degree is in asset)
  • CCP designation or working towards obtaining the designation is an asset.
  • Minimum three (3) years of related experience.
  • Experience in SAP or other ERP system
  • Excellent analytical and negotiation skills
  • Strong interpersonal and organizational skills
  • High attention to detail and high accuracy
  • Ability to handle multiple priorities and to work with tight deadlines
  • Well developed communication skills both verbal and written
  • Self-starter who is able to work in a team as well as independently
  • Proficient with standard office computer technology including strong proficiency with Lotus Notes, Microsoft Office products such as Excel and Word
  • Accounting skills; able to reconcile the AR sub-ledger to the general ledger
  • $24 - $27 / hour

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