Team Lead, Recruitment
City of Edmonton
Edmonton, Alberta, Canadá
9d ago

Reporting to the Senior Manager, Client Recruitment & Support Services, the Team Lead is responsible to manage a team of Recruitment Consultants along with a portfolio of internal clients.

This role is accountable to work directly with City of Edmonton business leaders, to understand business priorities, hiring volumes, sourcing strategies and recruitment implications.

You will focus on leadership and recruiting while directly leading a professional recruitment team and motivate them to drive results to the next level! Being close to the marketplace through benchmarking and networking, you'll analyze both recruitment and business trends to provide expert solutions in finding top talent.

You will provide governance & recommendations on collective agreement matters, on staffing processes, build talent pipelines and sourcing prospects.

You will build strong partnerships with business leaders to provide a proactive approach to talent acquisition by driving top diverse talent into hires.

Other key accountabilities include :


Coach and motivate staff to high levels of performance, promoting continuous improvement and ensuring a reputation of excellence in service

Ensure staff have the knowledge, skills and resources needed to perform their jobs effectively

  • Drive a culture of excellence and accountability; ensure all service levels are maintained and address any issues as they arise;
  • recruit, onboard, coach, mentor, and curate the team

    Work with Supervisor and other Senior Consultants to identify training needs; performance management, deliver training and ongoing support in order to empower the Consultants to handle complex scenarios

    Develop and implement staff performance development and management plans


    Perform ongoing coaching and support for the purpose of monitoring, providing feedback, assisting with complex issues, resolving problems and maintaining staff morale

    Facilitate issue and conflict resolution activities within the team


  • Own the full cycle talent acquisition process from start to finish including project kickoffs, screening, sourcing, offers and new hire onboarding;
  • incorporate comprehensive recruitment strategies that will fill vacancies within an average of 48 days

    Develop strategies to reflect best practices for Recruitment based upon extensive knowledge of the various business needs of Human Resources and the other departments

    Develop candidate pipelines through offline sourcing methods including social media and emerging technology-based methods and professional networking

  • Collaborate and assist with Hiring Managers to create / improve postings and advertisements that accurately reflect job duties and business requirements;
  • partner with clients to create interview plans and assessments

    Develop strong and effective working partnerships with H.R. and internal teams to work collaboratively to meet goals and achieve the desired outcomes


    Oversee the effective implementation of the Recruitment Lifecycle to ensure a defensible & transparent process is conducted each time

    Ensure recruiting, interviewing and selection process are compliant with legal and collective agreement requirements

    Work collaboratively with unions while managing selection grievances; interpret policies & collective agreements

    Ensure policies, collective agreements, government requirements and legislated obligations are met


    University Degree in Commerce, Business Administration with a major in Human Resources; other related disciplines may be considered

    5 + years prior diversified recruitment experience with at least 2 of those years at a supervisory level; equivalencies to education / experience may be considered

    Experience in unionized environments including a thorough understanding of employment regulations in Canada is required

    Demonstrated history of delivering high quality professionalism at all levels while guiding hiring managers and candidates through the selection process

    Ability to develop and communicate appropriate metrics, interpret trends and adjust strategies as needed in response to change

    Strong supervisory, management, leadership, training, coaching and team-building skills

    Strong consultative, project management and presentation skills

    Ability to operate strategically and tactically as the situation demands

    Exposure to Performance-based hiring; strong skills with Boolean searching, web tools, enterprise software, recruitment modes, Microsoft and Google applications and social media

    Individual must be self-starter, goal oriented, quick learner and ambitious

    Demonstrated ability to effectively communicate with all levels of management and employees including the ability to influence towards desired outcomes

    Must have strong customer focus, business acumen, process management and communication and negotiation skills

    Exemplary interpersonal, communication, time management, organizational, communication, persuasion, facilitation and influencing skills

    Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture

    Values aligned to our Cultural Commitments (Safe, Helpful, Accountable, Integrated & Excellent)

    We are an equal opportunity employer.

    We welcome diversity and encourage applications from all qualified individuals.

    Up to 1 permanent full-time position

    Hours of Work : 36.9 hours per week, Monday - Friday

    Salary : $72,249 - $103,209 (Annually)

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