As a Customer Service Representative for our Public Sector Client, you will have dynamic work each day, and be the first point of contact for all of their customers.
There are many qualities that will help you to succeed in this role : attention to detail, confidence, strong communication, and most importantly, adaptability.
You’re organized and detailed, capable of handling a wide variety of tasks accurately. You are also calm & patient able to inspire confidence in customers and deal with complex situations in a competent manner.
In addition, you’re a people person, a good listener, and a friendly and supportive coworker. If that sounds like you, you’ll fit right in with their team.
Other specific duties will include :
Attributes & Qualifications
The attributes of a great customer service rep :
Additionally, these qualifications will help you stand out :
The Work Environment
This is a short-term position (1-2 weeks), where you can accelerate your career growth by gaining valuable experience with a leading customer care organization.
Looking for Meaningful Work? We can help.
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career.
At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field.
And we walk the walk, too : as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process