Position Description : The Role
The Operations Assistant provides timely and accurate resolution of all administrative duties surrounding inbound and outbound shipments.
Assembling daily outgoing driver’s paperwork
Credit / Claims administration; analyze, approve and enter
Maintain daily contact with Customer Service in Calgary, build relationships, problem solve, to resolve OS&D Claim issues on an ongoing basis
Proactively communicate OS&D information and issues as necessary
Work with Transportation and Warehouse Supervisors daily, build relationships and problem solve
Maintain A ranking with H.A.C.C.P program by maintaining all information stored in the centre’s HACCP books
Administer the D.Q.M.P. temperature monitoring program
Complete daily Product Requirement Report by analyzing and coordinating results with Customer Service and centre’s Inventory Control
Purchase Order Entry
Deliver outstanding customer service
Support Operations when required
Receptions duties; includes greeting guests and answering telephone
All filing for the department
High school education or equivalent
One to five years of previous experience in a related field is also desirable
Customer Service experience a real asset
Good oral, written and interpersonal communication skills
Exceptional organizational skills with the ability to manage many tasks at the same time
Strong customer service aptitude, organizational and decision-making skills
Detail oriented, highly accurate, conscientious and dependable
Able to work independently as well as a team player
Proficient in MSOffice skills, particularly in Outlook, Word and Excel
Experience with ERP and WMS systems an asset
The work environment is in an office setting of a multi-temperature distribution centre. Safety shoes are a requirement as there may be occasional trips onto the warehouse floor.
Business casual attire is required. Your shift will include weekend work, 8 : 00am to 4 : 30pm Saturday and Sundays as well as additional shifts maybe required in terms of days of the week coverage for hours of work (vacation).
Shift timings and scheduled days of work may change from time to time based on business requirements; therefore, flexibility in your schedule is a job requirement.
This is an hourly paid position.
Fulfill Your Promise.
Leaders Developing Leaders
Martin Brower is the largest McDonald’s distributor worldwide delivering more than 500 million cases to 20,400 restaurants around the world each year.
In addition to McDonald’s, Martin-Brower services other quick service restaurants including Subway and Bob’s in Brazil and Subway and Outback Steakhouse in South Korea www.martinbrower.com
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Hours of Service, overtime, attendance and punctuality are essential job functions.
Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
Martin-Brower of Canada Co. is an equal opportunity employer.
Position Requirements :
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