Advisor - IT Systems and Infrastructure Operations
Desjardins
Montreal, Canada
7d ago

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-

edge virtual access methods.

Job Level

NV-10The person in this position serves as a specialist in his / her area of expertise and contributes to the development and continuous improvement of large-

scale and complex technology environments. The incumbent is also responsible for optimizing computer environments.

General Information on the Position

  • More specifically, the person in this position plays a leadership role on the team. They are the first level of escalation and point of contact for the team;
  • they are the technological go-to person (coaching) and they assist the team leader with managing employees. They also help keep their sector’s practices up-

    to-date. They are a support person for complex technical tasks, and address irritants and issues that impede the group’s efficiency.

    Main Responsibilities

  • Provide specialized technical support for computer or technology incidents reported by users or for complex and unusual service requests requiring in-
  • depth expertise and establish links with various providers.

  • Adopt an overall monitoring role to better understand and anticipate trends in his / her field of expertise and make appropriate recommendations with a view to developing best practices for the organization.
  • Develop or apply action plans to meet unit objectives, and assess impacts.
  • Serve as a resource person and coach in his / her area of expertise.
  • Assume a coordinator role with various work groups.
  • Perform complex hardware and software installations, configurations and upgrades requiring in-depth expertise.
  • Specific responsibilities

  • Carry out complex installation, configuration and solution upgrading activities involving Java Middleware that require highly specialized expertise
  • Coordinate and manage technological mandates under their responsibility
  • Implement automations to help standardize the creation of various Middleware domains
  • Optimize functionalities to help improve system performance
  • Identify and communicate plans for optimizing or correcting systems and the underlying impacts of the changes
  • Oversee activities involved with conserving and updating technical support-related data and documentation
  • Develop implementation strategies and design programs or tools to help increase efficiency, performance, security and operational stability
  • Qualifications

    Bachelor's degree in a related field

    6 years of relevant experience

    Experience with Java J2EE Middleware and application servers (WebLogic, WebSphere, Tomcat, MQ, JBoss, etc.)

  • Solid knowledge of Java / JEE development
  • Knowledge of performance monitoring, tuning and analysis tools (Dynatrace, Nagios, Splunk, etc.)
  • Independent speaker, intermediate knowledge of English
  • Drive for results

    Ability with technical aspects

    Other working conditions

  • Number of jobs available : 1
  • Job Family

    Information Technology (G)

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