This position is responsible for ensuring courteous, efficient and quality service is provided to guests in a professional manner.
Greet and welcome guests. Prepare and serve food and beverages to guests. Attend to special requests. Restock supplies and clean department.
Demonstrate commitment and passion to maximizing guest satisfaction in each stage of the guest experience, particularly as they pertain to exceptional standards of cleanliness and order
Excellent interpersonal and communication skills when dealing with customers and employees
Approachable and establishes immediate credibility with guests and staff
Outstanding attention to detail both personal grooming / appearance and in properly ensuring housekeeping cleanliness standards are maintained at all times
Demonstrate the ability to work cooperatively within a team setting to anticipate and assist to another Associate’s guests’ needs
Ability to work independently with minimal supervision
Demonstrate willingness / enjoyment to attend to the needs of others
Ability to work effectively under pressure
Secondary School Graduate Diploma preferred, minimum Grade 10 or the equivalent
Must be able to work all shifts including weekends and holidays