Executive Director, Design & Technical Services, Luxe, NCA
Fairmont Hotels & Resorts
Toronto, Toronto, Canada
1d ago


Executive Director, Design & Technical Services- Luxe, NCA


We are much more than a world leader. We are 240,000+ hoteliers with a purposeful and heartfelt mission : to make every guest Feel Welcome in our 4,100 addresses and on our digital platforms.

We are committed to a culture and guided by our values which make our talents Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences.

We are recognized as a top employer and a global hospitably leader. We connect Hearts all around the world. To connect with us, please visit and .

The Executive Director, Design & Technical Services will be integral to the success of our global growth plans, driving new build, conversion and renovation hotel projects within the LUXE (luxury, upper upscale and upscale) hotel brands of the Accor Hotels Group.

This position will be based in our Toronto Regional Office in Canada.

Responsible for the coordination and development of all aspects of LUXE hotel and residences design, the successful candidate will ensure that Accor LUXE design standards are provided to the design consultants in a timely manner, design criteria are established at project commencement and ensure that design and construction programs are completed within agreed time frames.


  • Reporting directly to the Vice President, Design and Technical Services - NCA, responsibilities and essential job functions include but are not limited to the following;
  • Build and maintain key relationships with Owners and Consultants to ensure projects progress in a smooth and timely manner.
  • Provide Design & Technical Services input / advice in the due diligence process on potential new / conversion and / or renovation of existing hotels and ensure pre-
  • opening reviews relative to LUXE standards and specifications are professionally executed.

  • Prepare, update and revise area summary, design briefs, operating criteria, design standards and outline of consultant scope of responsibilities.
  • Assist in the selection of all consultants, including definition of scope of services.
  • Meet with consultants to review Design Brief and Operating Criteria, Design Standards and Construction Budget. Review consultants' responsibilities, sources of direction, budget control, reporting functions, etc.
  • Liaise internally within the organization and obtain the necessary input from other corporate departments and disciplines such as Operations, Food and Beverage, Procurement, Technology and Spa & Wellness, etc.
  • per project and have that input coordinated into the design.

  • Direct consultants through concept, schematic design, design development, construction documents, construction and post-opening phases.
  • Provide detailed direction to the specialist consultants, i.e. kitchen and laundry designers, back of house, audio visual, acoustic, etc.
  • Direct the preparation of detailed layout drawings of all hotel back of the house areas, including offices, maintenance, housekeeping, etc.
  • Review and comment on all drawings and specifications submitted by various consultants.
  • Co-ordinate all documents to ensure inclusion of hotel design standards and operating criteria.
  • Review final documents including drawings, specifications, budgets, operating pro-formas, etc.
  • Co-ordinate and develop budgeting cost control, design alternatives, schedules, etc.
  • Assist in the review of preliminary project budgets and participate in Value Engineering processes to assure that overall budget is adhered to.
  • Assist in preparation of FF&E installation schedule and coordinate with construction program and hotel operational staff.
  • Assist in coordination of mock up rooms to resolve construction details, quality and alternates. Carry out final inspection of mock up rooms prior to installation of loose furnishings.
  • Review and approve samples of all materials as required.
  • Comment on suggested methods of construction and construction schedules, etc. and keep abreast of new technologies to improve time to market.
  • Carry out site inspection and assessment as required or directed.
  • Assist in final inspection of all areas, including kitchen and laundry equipment in conjunction with consultants. Monitor deficiency lists to assure timely completion.
  • Provide to owners, detailed monthly reports including TSA / HCSA fee status and payment, budget, outstanding design issues and construction progress as requested.
  • Ensure new hotel designs are benchmarked and optimized for energy efficiency including compliance with global energy and environmental initiatives.

  • Educated at degree level in Architecture, Engineering or similar.
  • Typically 10 years’ plus experience either in hospitality or a similar role within a project management / design consultancy with a specialization in hospitality, high end residential or food & beverage.
  • Preferably worked within an international or global hospitality organization in a similar role.
  • Fluent in English (Additional language - Spanish - desired).
  • VISA REQUIREMENTS : Must already be legally entitled to work in Canada to be considered for the position.

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