Sales Associate - Major Home Fashion
Hudson's Bay
LASALLE, Quebec, Canada
26d ago

Role Mandate

The Major Home Fashions Sales Associate is an exceptionalsalesperson who is responsible for providing outstanding customer service,which drives results and enhances the customer experience.

The Sales Associatewill be able to understand and anticipate customer needs and deliver upon them.

The Major Home Fashion associate excels at executing theCustomer Service Strategy and delivering sales results, with communication ofproduct features and benefits, and fashion trends knowledge to the customer.

Responsibilities :

  • Engage and interact with customers in accordancewith the G.R.E.A.T. (Get Ready, Engage, Add Value and Transact) service model
  • Demonstrates the skills, knowledge and behaviorsthat will demonstrate ultimate customer service standards
  • Build client base through the Preferred CustomerProgram
  • Resolve customer issue at first point of contact
  • Adheres to all Company policies, procedures andCode of Conduct
  • Promotes the company’s HBC credit and loyaltyprograms and achieves targets
  • Maintains a professional and productive workenvironment
  • Complete Point of Sale transaction documentsaccurately and efficiently while maintaining a friendly and professionaldemeanor
  • Job Requirements :

  • Fluent in both written and oral English
  • Self-motivated, adaptable and decisive
  • Proven sales track record, detail-oriented,client-focused, and experience building a client book
  • Demonstrated ability to provide superiorcustomer service
  • Ability to respond to customers, co-workers, andmanagement in a professional and courteous manner
  • Strong organizational and follow-through skills
  • Highly organized, ability to multi-task andwillingness to learn
  • High level of ownership, accountability andinitiative
  • Friendly and outgoing personality
  • Full flexibility with schedule
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