A Laundry Associate will support general resort operations by washing and processing laundry while maintaining resort quality standards.
This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.
Essential Job Functions
Responsibilities include, but are not limited to :
and folding and ironing. Understand operation of washing machines and dryers. Wash and dry all dirty linens, towels, rags, etc.
as directed by management. Clean dryer filter daily and maintain all equipment as trained. Operate iron as per standard and ensure that it is shut off at the end of day.
Maintain cleanliness of laundry facility and all equipment. Store linens in appropriate shelving. Treats reclaimed linens through spot removal and mending.
Folds laundry and stocks shelves. Assists in carrying out monthly linen inventory. Assist in preparing and stocking of housekeeping carts. (55% time)
Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-
up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (15% time)
deliver a great experience. (10% time)
Minimum Requirements and Qualifications
c) Knowledge and skills
d) Technical Skills
e) Job experience
Wyndham Resorts Canada (Carriage Hills Resort) is committed to providing a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Accessibility for Ontarians with Disabilities Act.
If you require a specific accommodation because of a disability or medical need in order to allow you to participate in the hiring process, please contact the Hiring Manager to arrange reasonable and appropriate accommodation.