The Administrative Assistant to the Physician formally reports to the Clinical Leader Manager (CLM) while providing day-
to-day clinical and administrative support to a physician, or group of physicians. The Administrative Assistant coordinates daily activities of the physician’s office / clinic and ensures smooth functioning of the physician’s practice, while providing professional and caring service to the patients.
The Diabetes Comprehensive Care Program (DCCP) encompasses specialties such as Endocrinology, Ophthalmology, Urology and Nephrology.
This Administrative Assistant position will be within the area of Ophthalmology.
Reporting directly to the Ophthalmologist for day to day practices and the Clinical Leader Manager for administrative / programmatic duties, the ideal candidate will be able to independently and collaboratively manage a physician practice within St.
Michael's Hospital. As a highly organized, self-motivated, results-oriented individual, you will be accountable for :
DUTIES & RESPONSIBILITIES :
Some combination of the following based on the priorities of the practice :
Scheduling patient and physician appointments
Answering, screening, and transferring phone calls
Registering patient visits
Preparing and distributing surgical documents as appropriate
Maintaining patient confidentiality
Creating and maintaining an efficient filing system for active, pending, and processed referrals
Maintaining an updated database of appointments, diagnoses, and disposition decisions
Creation and maintenance of patient files
Attending meetings : taking and typing of meeting minutes
Typing and providing assistance with the preparation of research documents, teaching materials for seminars / lectures, grant proposals / publications, and presentation materials
Accurate handling and preparation of OHIP billing procedures
Overseeing of accounts receivable and payable functions for physicians
Providing basic office management and organization, maintaining an updated inventory or supplies and equipment
Booking travel and hotel arrangements, meeting rooms, and catering as required
Accurate transcription for correspondence for physician’s office could include dicta typing
Other duties as assigned
Must be willing to travel to off-site locations.
Graduate of a recognized Medical Administration Program, or Business Administration Degree
Successful completion of a Medical Terminology Certificate required
Relevant healthcare experience in the field of Ophthalmology preferred
Proficient computer skills with advanced knowledge of word processing, spreadsheet applications, graphic and desktop publishing software
OHIP billing experience an asset
Excellent interpersonal and communication skills, with an ability to clarify priorities amongst CLM and physician(s)
Professional and consistent customer service skills
In this position, candidates will be required to travel to off-site locations.