Administrator, Agency Services Group
Toronto, Ontario, Canada
14d ago

What is the opportunity?

Do you have strong organizational skills? Do you consider yourself to be detail oriented? Do you possess the ability to work efficiently both independently and within a team environment?

As an Administrator, you will proudly join RBC’s Agency Services Group within the Global Credit division. You will be responsible for providing day-

to-day servicing / administration of an assigned group of Syndicated facilities. Your duties will have a major impact on the credibility of the department, both within and outside the bank.

This role is highly visible and affects the Bank’s ability to obtain Syndication and Agency mandates.

What will you do?

  • Process transactions in Advanced Commercial Banking System (ACBS) upon requests from assigned Borrowers for advances, rollovers, conversions or repayments;
  • ensure notice and limit requirements are met, participants are notified, rates are set and payments are made in accordance with the relevant Credit Agreement

  • Process secondary assignments upon requests for assigned Borrowers in accordance with established guidelines
  • Process interest and free transactions in ACBS as required by the Credit Agreement
  • Process pricing changes as required by the Credit Agreements and within established time frames
  • Create and obtain EUC approval for manual spreadsheets as necessary, to record all transactions and calculations that cannot be process in ACBS
  • Maintain a series of Word templates with up-to-date standard instructions to be used as needed for notifications, letters and fax cover sheets
  • Input or verify payments in RBC Express, RIMMs as required for payments which cannot be processed through ACBS
  • Assist Deal Managers on assigned deal closings, ensuring notice and funding requires are processed in accordance with internal guidelines and on a timely manner
  • Act as verification officer for all ACBS two touch transactions created by other Administrators
  • Assist with the daily reconciliation of the Agency internal accounts by following up for missing entries
  • Act as a backup to other Administrators
  • Identify gaps in Agency processes and recommend changes to minimize operational / reputational risk
  • What do you need to succeed?

    Must-have :

  • Knowledge of lending products, rate setting method and payment methods
  • Proficiency in MS Office (specifically with Excel, Word, Outlook)
  • Professional written and oral communication skills
  • Ability to prioritize, handle multiple tasks under pressure and meet time sensitive deadlines
  • Ability to respond effectively to requests from borrowers and participants especially for accommodations which fall outside the parameters of the Credit Agreement
  • Nice-to-have :

  • Knowledge of ACBS (Advanced Commercial Banking System)
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Build and maintain strong working relationships with Borrowers’ credit officers, Lenders’ credit officers, RBC Capital Markets / Commercial Markets staff, Officers of other RBC Groups including the GLA, Trade Centre, Payments Centre and Treasury
  • This role is highly visible and affects the Bank’s ability to obtain Syndication and Agency mandates
  • About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.

    S. and 37 other countries. For more information, please visit

    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-

    protected factors. Disability-related accommodations during the application process are available upon request.

    City : Toronto

    Address : 20 King Street West

    Work Hours / Week : 37.5

    Work Environment : Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salary + Variable Bonus

    Position Level : CM - Support

    Required Travel(%) : 0-25

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 07 / 05 / 2018

    Req ID : 167297

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