Senior Manager, Cloud Initiatives & Communication
Toronto, Ontario, Canada
19d ago

What is the opportunity?

The Senior Communications Manager, Cloud Initiatives is responsible for the development and execution of a comprehensive set of strategic initiatives and communication plans to support all activities for the Cloud team.

The Cloud team is a new team going through significant change and transformation in leadership, the services we provide and how we operate.

The incumbent will be responsible for strategic initiatives such as training programs, internal team communications (i.e.

Cloud team) and communication to our RBC stakeholders (i.e. internal lines of business and functions). This role presents an opportunity to be a community builder through the promotion of collaboration and the influencing of behaviour.

What will you do?

  • Develop, execute and maintain a comprehensive strategic communication plan that supports Cloud’s strategy and vision.
  • Create marketing and communication tools that articulate the Cloud’s team vision, strategy, processes, services, capabilities, and key business initiatives to key stakeholders.
  • Grow and maintain the Cloud community through events, training initiatives and internal communications.
  • Provide strategic advice and counsel to the Cloud team regarding stakeholder communication strategies and tactics to support transformational initiatives.
  • Anticipate and address reputational issues with significant potential for negative impact to the Cloud program.
  • Lead the introduction of operational and process-driven initiatives to ensure that the team’s unique culture is maintained within the context of the broader RBC organization.
  • Lead the introduction of employee engagement initiatives to drive clear communication of vision, goals, norms, and internal team career progression.
  • Create and track team initiatives and regularly report to executives.
  • What do you need to succeed?


  • Strategic communication and change experience : solution-oriented mindset with experience in complex communications planning and large-
  • scale change initiatives

  • Outstanding communication and interpersonal skills, with the ability to simplify complex information and illustrate the business value we provide to our stakeholders
  • Exceptional knowledge of communication tools, templates and technology
  • Experience working with senior executives in a diverse and demanding environment; energetic, proactive, curious, results-
  • focused, and deadline-sensitive

  • Working experience in working in a technology or banking-related field
  • Strong facilitation skills
  • Strong ability to impact and influence without formal authority
  • Nice-to-have

  • Post-secondary degree in communications-related studies (e.g. public relations, communication, business)
  • 8+ years of experience working in a mid- to large-size corporate environment
  • Branding or design experience
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stockwhere applicable

  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work / life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • SFCL

    Learn more about RBC Tech Jobs

    About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.

    S. and 37 other countries. For more information, please visit

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    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-

    protected factors. Disability-related accommodations during the application process are available upon request.

    City : Toronto

    Address : 88 Queens Quay West

    Work Hours / Week : 37.5

    Work Environment : Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salary + Variable Bonus

    Required Travel(%) : 0

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 07 / 31 / 2018

    Posting Notes :

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