Technical Business Analyst (HRIS) – Information Technology Department
Vancouver Airport Authority
18d ago

YVR is made up of a team of diverse people who are working collaboratively to reach our goal of 29 million passengers by 2020! We’re innovative, fun, and we invest in our people.

We’re a BC Top Employer for 12 years standing, with high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness! And we’re looking for someone to join our team.

We have a permanent, full-time opportunity for a Technical Business Analyst (HRIS) to support Human Resources Information Systems and the associated interfaces with all systems.

Reporting to the Manager, Technology Services, the successful candidate is a forward thinking, innovative IT professional that is able to provide both technical analytical support for HRIS systems and business analytical support for the business the systems include : Success Factors, Kronos, CornerStone, Ceridian and Taleo.

In addition, he / she will support the implementation of other applications, including Enterprise Content Management systems that include confidential and sensitive information.

Key responsibilities include :

  • In collaboration with HR, developing, maintaining and upgrading all human resource system applications for the company
  • In collaboration with various departments, determining Enterprise Content Management strategy; implementing and maintaining required systems and processes
  • Based on Enterprise System plans of record and needs analysis, preparing associated business requirements specifications, designing, planning, testing and implementing modifications and enhancements to supported systems
  • Initiating and implementing upgrades of new modules to the system structure as necessary including changing or designing new tools / processes / work flow
  • Managing multiple, simultaneous projects, including scope definition and management; recommending process improvement, solutions and / or policy changes
  • Overseeing the day-to-day management of technology systems, which includes : incident review, change management, vendor management, relationship management and business unit support
  • Supporting all interfaces into and out of the supported systems including designing custom imports and exports as needed
  • Leading and facilitating troubleshooting efforts for all technical system issues; recommending solutions or alternate methods to meet requirements
  • Process Analysis - analyzing business requirements and work flow processes related to supported systems and collaborating with department / program / subject matter experts to gather information and obtain an understanding of the processes, needs and requirements in order to support them
  • Documenting process workflows with an appropriate tool such as Visio
  • Designing and configuring reports, as needed
  • Ensuring issues are identified, tracked, reported on and resolved in a timely manner
  • Managing performance of multiple vendors defining, negotiating and overseeing compliance of service level and license agreements
  • Building strong client relationships with business areas
  • Coaching and mentoring IT and business resources in hands-on technical skills, business analysis and project management
  • Maintaining compliance based on record retention guidelines
  • Maintaining high level of confidentiality and urgency
  • Other duties as assigned
  • Key qualifications include :

  • Five years of hands-on experience implementing and supporting Tier 1 Enterprise Systems (HRIS (Kronos and Success Factors) and / or Document Management (including SharePoint) experience preferred) and five years of senior level Business Analyst experience with a demonstrated ability in analyzing business requirements, building business cases, managing change and applying technology, supplemented by a bachelor’s degree in Computer Science, Business Administration or a related field;
  • or an equivalent combination of training and experience

  • Demonstrated strong technical expertise, including ability to write SQLs
  • Expert troubleshooting expertise, including both packaged software and integrations
  • Report development skills
  • Strong analytical skills
  • Excellent interpersonal, team, negotiation and mediation skills including the ability to build effective client relationships and implement new / revised programs / products and services
  • Proven ability to build strong relationships and credibility with external partners
  • Proven ability to effectively manage multiple activities of varying complexity while under time constraints
  • Strong project management skills, including proven on-time, on-budget delivery of medium scale projects
  • Strong organization, leadership, coaching and mentoring skills
  • Strong communication skills, both written and oral
  • Excellent documentation skills, including workflow documentation (Visio)
  • Strong knowledge of Microsoft Office products
  • Ability to safeguard confidential information
  • Experience building integrations, including use of Dell Boomi is nice to have
  • Experience with SQL and Oracle databases, and / or experience with web-service-based application development are assets
  • This position is open to both Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

    As part of our recruitment process, short-listed candidates will be required to take part in an assessment process.

    Vancouver Airport Authority welcomes applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities.

    We are happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-

    303-3152 or careers We welcome the opportunity to discuss accommodation of your disability and ensure fairness in our hiring process.

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